1、CARLSON HOTEL BRAND MATRIX1.01 No. of keys钥匙间数Urban 城市150 - 350Resort 度假酒店200 - 350Resort Villa 度假别墅N/A 不适用1.02 Rating 等级First Class International 国际一等1.03 Notional star rating 国家星级评定?1.04 Location 选址Urban 城市City / Airport 城市/机场Resort / Resort Villa 度假酒店或别墅Resort Locations 度假地点1.05 Design style 设计风格
2、Traditional / Contemporary 传统/现代1.06 Average gross area per key每钥匙间平均总面积60m1.07 Average rooms area per key (includes corridors)每钥匙间平均净面积（包括走道）45m1.08 Average FOH area per key每钥匙间平均酒店前台面积8m21.09 Average BOH area per key每钥匙间平均酒店后台面积8m22.01 Concierge desk 礼宾台Yes 有2.02 Valet parking泊车服务Location Dependan
3、t视酒店位置而定2.03 Portering 行李员Yes 有2.04 Room service 客房服务Yes 有2.05 Vending machines 自动售货机No 无2.06 Ice machine 制冰机Yes - 1 per alternate floor maids room.有，每隔一层服务间内设台2.07 Shoe shine machines 擦鞋机Yes - Level 1 Public Area restrooms有，楼公共区域卫生间2.08 Internet kiosk 互联网使用处Yes - part of business centre / lobby lou
4、nge有，商务中心大堂吧内附2.09 Butlers service area 管家服务区No无2.10 Lounge Library 阅读休息室No无2.11 Executive Club Lounge 行政俱乐部酒廊Yes - minimum 5 bays (200 keys) + 1 bay per each additional 75 keys有，每200钥匙间至少5个间，每增加75个钥匙间增加1间2.12 Conferencing 会议Yes - Combined facility with 2.13 & 2.14有，与2.13 & 2.14中设施相匹配2.13 Meeting ro
5、oms 会议室Yes - Combined facility with 2.12 & 2.14有，与2.13 & 2.14中设施相匹配2.14 Ballroom 宴会厅Yes - Combined facility with 2.12 & 2.13有，与2.13 & 2.14中设施相匹配2.15 Parking 停车场Yes - Basement preferred有，最好设在停车场1.00 GENERAL 总述总述2.00 GUEST SERVICES 客户服务客户服务1. This Matrix is a guideline only based on typical brand requ
6、irements for generic Asia Pacific locations, however this will varydepending on the specific project, number of keys, locations, etc.此表中内容为亚太地区一般地点酒店的典型品牌要求，根据项目的细节差别、钥匙间数和不同选址可能会有不同的要求。此表中内容为亚太地区一般地点酒店的典型品牌要求，根据项目的细节差别、钥匙间数和不同选址可能会有不同的要求。2. More specific information is contained in the relevant Bra
7、nd Standards & Guidelines 相关品牌标准和指导中有更详细的介绍相关品牌标准和指导中有更详细的介绍3. These brand matrix guidleines and the Brand Standards & Guidelines are adjusted from time to time. Please refer to the CHWAPDesign & Construction Department for specific requirements etc.此些品牌标准和指导及列表会时常更新。详细要求请问询卡尔森的设计与建筑部门。此些品牌标准和指导及列表会
8、时常更新。详细要求请问询卡尔森的设计与建筑部门。page1of5CARLSON HOTEL BRAND MATRIX3.01 Standard room area min. 标准房最小面积30m to 36m3.02 Ceiling height min. 天花最低高度2.7m - living / bed room会客间卧室Bathroom 卫生间2.4mGuest room entrance lobby 客房入口区域2.4mGuest room floor corridor 客房走道2.4m3.03 Suite area - from 套房区域面积最低要求45m studio, 60m 2
9、 bay +小套房45m，60m 2个间以上3.04 % suites 套房所占百分比Market dependant (circa 10%)视市场情况而定（约）3.05 Presidential suite area min.总统套房最小面积120m2 (4 bays - 1 bedroom, 1 living room, 1 dining room / pantry, 1 study120m2（个间卧室、起居室、餐室茶水间、书房各一）3.06 Disabled rooms % 残疾人房最所占百分比Per Code requirement (or 1 /100keys whichever i
10、s greater)按标准要求（或每钥匙间间，取大的数字）3.07 Interconnecting rooms 连接房Yes (25% minimum)是，至少3.08 Extended Stay Residences长住房Location dependent视酒店位置而定3.09 Bathroom 卫生间Fixtures 洁具件数7m with minimum 3 fixtures 平米至少件套Bath 盆浴Yes有Walk-in shower 淋浴房Yes with Massage Head shower 有，水冲按摩淋浴头Shower controls 淋浴控制Thermostatic温
11、度调节Basin 面池Single单个Bidet 坐浴盆Location dependant视酒店位置而定WC 马桶Yes有Dry grooming干梳妆区域No无Vanity 洗漱台Stone Top, min length 1400mm, include towel shelves and hand towel rail石台面，最少毫米，包含毛巾架和挂手巾栏Under floor heating 地热Location dependent视酒店位置而定Heated towel rail 加热毛巾架Location dependant视酒店位置而定Heated mirror 恒温镜Yes有Ma
12、ke Up Mirror 化妆镜Yes有Bathroom TV Screen 卫生间电视机No无International Shaver socket 国际通用须刀插座Yes有Fixed hairdryer 固定式电吹风Yes in drawer有，在抽屉内Robe hook 浴袍钩1Music speaker (with volume control) 播音喇叭（带音量控制）Yes有3.10 Entertainment systems 娱乐系统Guestroom 客房Widescreen LCD HD 37 Television宽屏寸高清晰度液晶电视Suite 套间Widescreen LC
13、D HD 37 Television宽屏寸高清晰度液晶电视TV system 电视系统Interactive (Cat 6 based system)交互式（类线系统）TV standard rooms 标准房电视机数1TV Suites 套房电视机数2DVD player DVD播放机No无Music system 音乐系统Through TV / DVD通过电视DVD3.11 Safe (laptop size to suit 15 wide screen) 保险箱（可防置15英寸笔记本电脑）Yes 有3.12 Tea / coffee 茶 / 咖啡Yes有3.13 Espresso ma
14、chine 蒸汽咖啡机Optional供选3.14 Mini bar 迷你吧Yes有3.15 Trouser press 烫裤板Optional供选3.16 Ironing board 烫衣板Yes有3.17 Loose hairdryer 电吹风Yes有3.18 Bed standards 床标准Pocket sprung, Edge supported, with pillow top. 300mm min depth 袋装弹簧，边陲承托，枕头宽至少300mm.Standard bed size - King 标房帝皇床尺寸1850 x 2050mmSuite bed size 套房床尺寸
15、1850 x 2050mmStandard twin 标房双床尺寸King Single 1100 x 2050mm (Hollywood style - zip and link)大单人床1100 x 2050mm（好莱坞式拉链和连接）3.19 Easy chair 休息椅Yes有3.20 Coffee table 咖啡桌Yes有3.21 Bed bench / ottoman 床凳 / 长软椅Ottoman preferred最好用长软椅3.22 Luggage rack 行李架Yes有3.23 Wardrobe 衣柜Size 尺寸1600 x 650mm - 600mm minimum
16、clearance intenal depth1600 x 650mm - 内深至少600mmdrawers 抽屉2 drawers个抽屉auto light 自动照明Yes有3.23 Desk 书桌1600 x 650mm prefer return1600 x 650mm最好是转角型3.24 Desk Pod 书桌面板Yes - desktop/side有，在桌面或桌边Include: 3 international power sockets (not on EMS), retractable LAN cable, AV input for MP3,Video/AV input, USB
17、 to TV, USB to Printer包括：只国际插座，不连入能源管理系统，可收纳的网线， MP3音频输入，电视USB接口，打印机USB接口3.25 Desk Task Light plugged in under desk 工作灯插座在桌下Yes有3.00 GUEST ROOMS 客房客房page2of5CARLSON HOTEL BRAND MATRIX3.26 Floor lamp - control at lamp shade not floor 落地灯 - 开关在灯罩内，不在地上Yes or pendant type light有，或吊灯3.27 luminated headb
18、oard (Bedside Lights) 床头板带照明（床头灯）Yes - No table lamps on bedside tables - wall, ceiling or bedhead monuted preferred有不使用床头柜台灯，希望安装于墙、天花或床头。3.28 Bedside reading light - adjustable 可调光床头灯Yes有3.29 Night light 夜灯Yes有3.30 Dimmable lights 调光灯No无3.31 A/C override at bedside 床边带空调温控开关Yes有3.32 Openable windo
19、ws to have A/C interlink 可开启式窗带空调联动Yes有3.33 Door locking system 门锁系统Electronic - Swipe, proximity or smart card type (Vingcard, Onity, Saflok approved)电子门锁刷卡式、接触式或智能卡类（许可品牌Vingcard, Onity, Saflok）3.34 Entry Door 入口门Entry Door Height 门高2.3m minimum (with smoke and accoustic seals)至少2.3m高（带隔音、隔烟封条）Ent
20、ry Door Width 门宽.9m clear opening minimum (1m for disabled room)净宽至少0.9米（残疾人房至少1米）Entry Door Seals 门封条Smoke and accoustic seals required要求隔音、隔烟封条Security latch - concealed type 安全销- 暗装Yes 有Peep hole with modesty cover 猫眼带封片Yes 有Door closer 闭门器Yes 有Door Bell 门铃Yes 有Key master switch 门卡取电Yes 有4.01 Rec
21、eption desk 接待台Personal counters 1600mm each (minimum 4 + 1 per 100 keys after first 200 keys)独立柜台，每只1600mm（最少4只，在200钥匙间的基础上每增加100间，增加1只）4.02 Self check out machine 自动退房机No 无4.03 Restaurant concept 餐厅概念设计All Day Dining 全日餐厅Breakfast buffet required, seats 70% of room count minimum 自助早餐，座位数至少为客房数的70%
22、Chinese 中餐厅China only - minimum 60 seats with 3 private rooms 只使用瓷器，至少60座带3个包房Specialty 风味餐厅Corporate concept - minimum 30 seats 公共式 - 至少30座4.04 Bar style 酒吧格局Corporate concept 公共式Lobby Lounge 大堂吧Yes minimum 40 seats + 20 / 100 keys after first 200 keys 有，最少40座，在每200间的基础上每增加100间加20座Theme 主题酒廊Locatio
23、n Dependent 视酒店位置而定Specialty Restaurant Bar 风味餐厅酒廊No 无4.05 Guest Corridors 客房走道Width 宽度1800mm minimum width 最小宽度Height 高度Minimum 2400mm 最低4.06 Lobby 大堂minimum 12 seats 至少12座4.07 Meeting & Events 会议和活动Yes 有4.08 Retail Outlets 零售店Kiosk Type / Deli 售货亭型 / 西点柜5.01 Fitness 健身中心Yes minimum 6 room bays for
24、 200 keys + 1 bay per additional 75 keys 有，每200间钥匙房至少6间空间，每增加75钥匙间增加1间5.02 Wellness / Day Spa 理疗/水疗Yes preferred - minimum 6 treatment rooms, relaxation lounge and support facilities 最好有 - 至少6个护理间，带休息廊及附属设施。5.03 Heat treatment (Sauna / Steam) 桑拿/蒸汽浴Yes in male and female locker rooms preferred 有，最好设
25、在男女更衣室内5.04 Swimming pool 游泳池Yes 有Urban Location 城市Indoor Heated - Location Dependant室内恒温- 视酒店位置Resort Location 度假酒店External (Location dependant) 室外 - 视酒店位置Villa Resort Location 度假别墅N/A 不适用5.05 External membership 对外会籍销售Location / size dependent 视酒店位置/规模6.01 Housekeeping toilets 客房工作人员厕所Every 2nd fl
26、oor - in maids room 每隔一层，在服务间内6.02 Guest laundry 客用洗衣房Yes 有Bulk Laundry (TBC) 大批量洗衣（待确认）Location Dependant - outsourced 视酒店位置 - 外包Laundry Shute & Sorting Room 布草斜坡及分拣处Required 要求6.03 Maids Room 服务间1 per floor minimum 12m to include janitor sink, handwash sink, shelving 每楼层1间至少12平方包括脏物池、洗手池和搁架Other F
27、acilities 其他设施per 2.05, 2.06 & 6.01 above 依据上述2.05, 2.06和 6.01中描述4.00 FRONT OF HOUSE 酒店前台区域酒店前台区域5.00 LEISURE 娱乐娱乐6.00 BACK OF HOUSE 酒店后台区域酒店后台区域page3of5CARLSON HOTEL BRAND MATRIXAll systems to be environmentally friendly and basedon conservation technology including rainwatercollection, water re-us
28、e and energy management /hybrid production 所有系统须为环保节能设计包含雨水收集、水再利用和能源管理/混合制造Yes 有7.01 Energy Management System 能源管理系统Key Card or similar integrated with Smart room technology (BUS system) 钥匙卡或类似智能技术（BUS系统）7.02 Air-conditioning 空调Yes - central 4 pipe system (location dependant for 2 or 4 pipe system)
29、 有，中央4管系统（视酒店位置用2管或4管系统）7.03 Sprinklers 喷淋Yes 有7.04 Smoke detection 烟感Yes 有7.05 Standby generator 备用发电机Yes 有7.06 Hot water 热水60 litres / guestroom 每个客房60升Hot water heating system 水加热系统Water heated by heat exchangers at cooling towers / chillers. Boosted with either electric or gassystem. 通过冷却塔/冷却器加热
30、水，然后通过电或煤气系统推进。7.07 Water Supply 供水average 700 litres potable water (filtered as required) / guest / day - able to store up to 2 days 100% occupancy 平均每客每日700升饮用标准水（如有必要需过滤）- 能够储存起在满房情况下2日的供水7.07 Security 保安Digital colour CCTV, intruder, panic buttons 数字式彩色闭路电视，侵入、紧急报警按钮7.08 Building Management Syst
31、em 楼宇管理系统Yes - fully integrated central reporting and management system to all plant and linked to all hotelsystems. 有 - 连接所有机房和酒店各系统的综合中央报告和管理系统7.09 Door Locking System - Electronic 电子门锁系统Yes - Vingcard, Tesa or Saflok 有， 品牌为Vingcard, Tesa或Saflok8.01 Generic Cabling 普通布线Combined Communication - dat
32、a / telephony综合通信 - 数据/电话Yes - Cat 6 and Fibre Optic 有，6类线及光纤Entertainment System 娱乐系统Yes - Cat 6 and Fibre Optic 有，6类线及光纤Cat6 with Fibre Optic Backbone and built-inredundancy 带光纤高速链的六类线及内置循环码Yes 有Qty RJ45 outlets: RJ45端口数量Office / workstations 办公室/工作区3Front desk / per station 前台/每个工作区8Public areas
33、公共区域1 / 10m2Standard rooms 标准房5Suites 套房5 (+2 /additional room) 5个，每附加1房间加2个Wireless base stations (property specific) 无线基站（根据建筑物情况定）average 1 / 5 guestrooms 平均每5个客房1个Dual telephone lines 双线电话Yes 有Single active line 单线电话No 无8.02 Hardware 硬件 Server 服务器Min 3no 至少3台 Canteen workstation 餐厅工作区Yes 有8.02 C
34、ommunication systems 通讯系统PABX 电话交换机Alcatel 4400 or similar - VOIP based system 阿尔卡特4400或类似的语音IP系统Guest Handsets 客用电话VOIP 语音IPTBA 待告Analogue 模拟Yes 有Message waiting light 留言灯Yes 有Modem port 调制解调器端口Desk handset桌面接口Guest rooms 客房2 (Bedside & Desk) 2 （床边和书桌）Suites 套房2 (Bedside & Desk) +additional 1 /bay
35、2（床边和书桌），增加1间加1个Bathrooms 卫生间1WIFI (Property fully enabled) 无线上网（覆盖整幢楼宇）Yes - Staff and Guest use (2 VPNs) 有，员工和客用（2个虚拟专用网）Internet kiosk 互联网使用处Business Centre and Executive Club Lounge 商务中心及行政酒廊8.03 High speed internet access 高速上网Guest rooms 客房Yes 有FOH 酒店前台区域Yes 有BOH 酒店后台区域Yes 有8.04 Application sof
36、tware 应用软件Front Office PMS 前台PMS物业管理系统OperaSales & Catering 市场及宴会销售Opera (optional) 可选Back office accounting system 后台办公室财务系统Sun Systems 阳溢软件系统Payroll processing 工资计算系统Optional 可选HR management system 人力资源管理系统Optional 可选Point of Sales system 销售点系统MicrosF & B cost control system 餐饮成本控制系统Materials Cont
37、rol 物料控制Revenue Management 收入管理JDA Manugistics (Optional) 可选8.00 INFORMATION TECHNOLOGY 信息技术信息技术7.00 SERVICES 服务服务page4of5CARLSON HOTEL BRAND MATRIXForecasting, Planning & Scheduling 预算、计划与安排Optional 可选Telecommunications active component 通讯主要组成FCS FCS电话计费系统E-mail messaging systems 电子邮件传送系统Hosted by
38、Carlson (fees apply) 卡尔森服务器（需收费）Office automation 办公自动化Microsoft Office 微软OfficeSales force automation 销售自动化Optional 可选Central applications 中央应用软件Yes 有Curtis-C central reservations systems 卡尔森中央预定系统FCS FCS电话计费系统Internet Management 互联网管理Nomadix8.05 Entertainment System 娱乐系统Interactive Television Syst
39、em (incl: Satellite/Cable/ Web) 交互式电视系统（包括：卫星/闭路/网络）Standard TV System (Satellite/ Cable/ Web)标准电视系统（包括：卫星/闭路/网络）Yes 有VOD (Video on Demand)视频点播Yes 有Video Streaming from Conference to Rooms从会议中心传输视频至房间9.01 Cost per key - region dependant每钥匙间造价视不同区域而定US$150,000 /bay +/- 每间约美元15万9.02 FF & E cost per key每钥匙间家具设备与设施价格US$50,000 / bay +/- 每间约美元5万9.03 OE cost per key每钥匙间运营设备价格US$10,000 / bay +/- 每间约美元1万9.00 CONSTRUCTION COSTS (Indicative Only)建筑成本（仅供参考）建筑成本（仅供参考）page5of5
