1、SHANGRI-LA HOTEL,STANDARD OPERATION PROCEDUREDEPARTMENT:HOUSEKEEPINGJOB TITLE: 服务员 Guest service associate TASK NO: PA 016TASK: How to use and clean a vacuum cleaner 如何清洁吸尘器EQUIPMENT REQUIRED: Rug, vacuum cleaner 布/吸尘器 WHAT TO DOHOW TO DOWHY1.Know that are the accessories a) Show all attendants what
2、 the-It is important that all staff know for a vacuum cleaner. Accessories are:展示给员工看the accessories so that they can了解吸尘器极其部件-Universal nozzle.长管/抽吸软管do their jobs effectively. We-Suction hose and suction tube.will demonstrate honesty and -Cotton filter bag.care in all over relationships.-Dusting n
3、ozzle and upholstery员工了解部件知识使非常必要 nozzle.管子吸口的，便于他们更加有效的工作-Crevice nozzle and power brush.刷子头2. How to use a light up-righta) Prepare all the accessories such vacuum cleaner. as universal nozzle. Suction 如何开动吸尘器 nozzle and suction tubebor any of the above accessories before starting a job.开始工作前准备好各个
4、部件b) Before switching on the machine, ensure that the cotton filter bag is in correct position.开动机器前保证隔离网摆放对c) Also check that the filter is properly placed.同时检查隔离网罩是否正确d) Use a special nozzle equiped with the machine to vacuum the edges & corner.用备件特殊清洁角落等地方e) Never use the machine to clear water o
5、n carpet.不要用吸尘器吸水3.How to clean a light duty a) Remove plug form wall socket.-We will demonstrate honesty up-right vacuum cleaner.b) Clean the accessories and bora and care in all over 如何清洁 with damp cloth. relationships.c) Check the filter from time-This may cause the motor the to time. burn.d) Wind the main cord around the -This will cause the motor burn. handle at the same time wipe it -将导致发动机烧焦 with a damp cloth.-将插头从插座上拔下-用潮布清洁地面-及时检查过滤网-同时清洁干净电线并缠好PREPARED BY: EHAPPROVED BY: DESIGNATIONSIGNATURE/DATEDESIGNATIONSIGNATURE/DATEPage 1 of 1
