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沃尔玛超市专用名单培训教材P83.doc

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1、WalHMart Terminology 沃尔玛专用名词AA 折扣Abbreviation for “Allowance Account”.“Allowance Account”缩写。ACCOUNT NUMBER 帐号Number which designates a store account classification. (Example: #104 is for Master Charge Deposits, #912 is for advertising costs, etc.)指明商店帐户的分类(比如:#104是主要应付款帐号,#912是广告费用帐号等等)ACCOUNTS PAYA

2、BLE 付款部A division of the Wal-Mart Accounting Department whose responsibilities include the payment of invoices received from Wal-Mart Vendors.沃尔玛财务部的一个分部,它负责接收供货商的发票并付款。ACTION ALLEY 主通道Sales aisle area of the store which Customers see immediately upon entrance from vestibule. Runs toward the back of

3、 the store from the front doors.顾客一走进商店的门厅立即看到的,位于货架中间的通道。从前门一直延伸到商店的最末端。AIM1) Assistants Information of Merchandise 助理经理的商品信息2) Assistant Manager Training program 助理经理培训计划AIR STACKING 空隙堆放A method of stacking cases of product where you alternate cases back and forth to get a stair-step effect to in

4、crease air flow of the product. 成梯形堆放货箱的方法。它通过前后移动货箱以达到货物间空气畅通。AGGRESSIVE HOSPITALITY 盛情服务Going out of ones way to exceed Customers expectations by giving excellent Customer Service.提供最佳的服务超出顾客的期望。 ALLOW 折扣 Abbreviation for “Allowance”ANTICIPATION 提前付款折扣A discount allowed by some Vendors for paying

5、invoices before due dates.因在付款限期前付款而由供货商给的折扣。A.O. 直订Abbreviation for “Assembly Order”.“Assembly Order”的缩写。APPAREL 服装Refers to merchandise in Departments #23 through #36. Examples of the types of merchandise in these departments are ladies sweaters, mens slacks, infants, clothing, etc.指部门#23到#36的商品。

6、这几个部门里的的商品有女羊毛衣、男式宽松裤、婴儿服等等。APPAREL DEPARTMENT 服装部Departments 23 through 36.部门23到36。 ASSEMBLY 直订Any pre-prepared fabric decoration which is sewn or otherwise fastened to a garment.商场基本货品的订货方法。ASSOCIATE 员工Any one employed by Wal-Mart.任何一位被沃尔玛聘用的员工。ASSOCIATES SPONSOR 员工指导Store Associate assigned to he

7、lp a new store Associate.由商场指派帮助新员工的一位员工。BACKROOM 储存室Area of the store where freight is received and where Customers do not have access.See also:RECEIVING 商场内用于收货且谢绝顾客进入的区域。 参见:收货。BACKROOM PROCESSING 处理来货The process of receiving freight.收货的过程-收货后尽快将商品存放好。BAILER 打包机A piece of equipment used to crush

8、corrugated cardboard for recycling purposes.用来压碎废旧纸箱以作回收用途的设备。BANKCARD 信用卡Another term for Credit Card.信用卡的另一种称谓。BAR CODE 条形码See:UPCBASIC INVENTORY MANAGEMENT 基本库存管理A division in Wal-Mart that is responsible for ordering warehouse stocked items and ensuring that the warehouse stays in stock.沃尔玛负责仓库库

9、存订货并保证仓库存货的部门。BASIC MERCHANDISE 基本商品Items which our stores carry every day. Example:Laundry detergent.商场日常销售的商品。 例如:洗衣粉。BATCH 分批A Distribution Center grouping for better organized shipping.分销中心使用的一种分货方法, 旨在更有效地组织运输。BATCH CONTROL 批号管理Control log for listing pre-processed and store-paid batches. 罗列预处理

10、的和商场付款批号。BATCH PROCESSING 整批处理The processing of information that is accumulated during the day and then processed at the same time during the evening.把白天积累的信息放到晚上同一时间一起处理的过程。BATCHES 批 Invoices, claims, or merchandise transfer reports accumulated for transmittal. Distribution Center grouping of store

11、s for better organized shipping. Normally, there are nine to eleven stores in a batch. Each Distribution Center has 20 assigned batch. Each Distribution Center has 20 assigned batch numbers available for the stores they service and 20 extra batch numbers for the new stores, odd stores, etc.把发票、索赔或商品

12、转移报告积累在一起传送。分销中心把商店分类以便更好的组织运输。 通常一批里有7到11个商场。每个分销中心为其所服务的商场准备了20个批号,另为新商场和临时商场准备了20个批号。BEREAVEMENT PAY 丧假Leave designed to give all Associates limited time off due to the death of an immediate family member, or someone with whom the Associate resides.全体员工享有的限时假期, 用于为家庭直系亲属或同居亲友办理丧事。BILL BACK 商场回扣An

13、 allowance offered by a Broker/Vendor, which is payable to the store when it provides proof of performance.商场提供产品表现优良的证明而从中间商或供货商处得到的一种折扣。BILL OF LADING 提单Document sent and received with merchandise to prove shipping and/or receiving. 与货物一同发出和接收, 用来证明货物发运和/或接收的文件。BILLING TERMS 收货条件Conditions on whic

14、h an order is received.BLUE LIGHT 绿灯Used in shipping lanes as a warning signal; means that a shipping lane is 75 percent full.用于运输通道中的警告信号。 表示通道载流量已达到75%。BOH 最初货存Abbreviation for“Beginning On Hand”the amount of an item before any item are ordered or received.商品在未被定购或接收之前的数量。 是“Beginning On Hand”的缩写。

15、BOB 查看购货车底The abbreviation for “Bottom Of Basket”-A Cashier term reminding Cashiers to always look at the bottom of a Customers shopping cart for any items.See also: LISA“查看购货车底”的缩写。这个词提醒收银员要查看购货车的车底以防有商品未经扫描被携带出商场。BREAK 休息Term commonly used to refer to 15-minute rest period for every four(4) hours

16、labor.一般指每工作4小时后休息的15分钟。BREAKDOWN 分类A store distribution made by Fashion Distribution for a WPM type purchase order designating the stores and quantities the softgoods are to be shipped and billed to.由服装分销中心对WPM类订单货物应被发往和记帐的的商场及数量做出的分配。BREAKPACK 拼装A warehouse shipment/carton which contains more than

17、 one item or items from more than one department, each with a different prices.A carton received in Warehouse/Distribution Center with two or more inner cartons that can be broken down and shipped to the stores.一个仓库包装里装有多于一种的商品或不同部门的商品, 而每种商品的价格都不 一 样。或一个仓库/分销中心收到的包装中含有两个以上的内箱包装。这些内箱包装可以被分开运往商场。BROK

18、ER 代理商An individual employed by a firm which represents one or more manufacturers and their products.代表一家或多家生产商和他们的产品的公司所聘请的个人。BUDS 巴德折扣店A division of Wal-Mart Stores,Inc. that sells closeout and special buy merchandise at reduced prices.沃尔玛的一个分支,专卖清仓及降价商品。BULD BREAK 收货中心A central terminal that rece

19、ives trailer load merchandise. The merchandise is sorted by terminal location and then forwarded to the new terminal.接收由货车运来的货物的中心。货物在这里分类再被运往新的目的地。BULK PRODUCE 散货 Fruits and vegetables that are in their natural (unpackaged) condition. Also referred to as “Unmixed”or “Garden Variety”在自然状态下(未经包装)的水果和

20、蔬菜。 也被称作“未处理的”或“农庄特色”。BULK SEASONAL 散装时令品Seasonal merchandise that is bought in large quantities at a low price. Mostly non-conveyable merchandise, such as lawn chairs, grills, cooler, etc.This merchandise is carried in the staple stock portion of the Warehouse/Distribution Center.以低价大量买入的季节性商品,大部分是

21、不能转移的商品。比如,草地椅、烧烤器、 冷却器等。这些是仓库/分销中心的必备商品。BUYERS 采购员Associates in the Home Office who are responsible for buying merchandise from Vendors. Each department has at least one buyer.在总部负责从供货商处采购商品的职员。每个部门最少有一名采购员。CANCEL DATE 取消期The latest possible date we can cancel an order from a Vendor without being p

22、enalized.可以从供货商处取消订单而不被罚款的最迟日期。CANNED ORDER 新商场订单An order placed for a New Store for all departments. This is the Initial order to stock a new store with staple stock merchandise. The canned order is keyed at the Home Office and order is filled by the Warehouse/Distribution Centers.为新商场的所有部门下的订单。这是为

23、新商场必备商品所作的第一次订货。总部输入此压缩的订单,仓库/分销中心填入订单的内容。CARRIER 货车Any truck line, rail line, etc. that delivers freight.指任何运货的卡车、火车等。CART CORRAL 存车处Areas at the front of the store and in the parking lot where shopping carts are kept.商场前面的停车场中停放购货手推车的地方。CARTON# 货箱号On the picking label, the first two digits of the

24、carton number are the warehouse number.The last 5 digits are a system assigned sequential numbers for each label created within that store number on fullcase 99,999 it will start back with 12001.货箱号码的前两位是仓库号码,后5位是系统给每个在商场号码内建立的标签的一个序号。 CASELOT 装货处Order filling area in area in Staple Stock where orde

25、rs are filled by the case.Labels are used to pull orders.This merchandise is sent to the store multiple times a week.必备货区的装卸货处。这种商品每星期运往商店多次。CASEPACK 整箱装运Merchandise shipped in full cases.Cartons cannot be broken into smaller cases. 整箱装运的商品。纸箱内没有可分开运输的小箱。CASE PURCHASE 整箱购买Buying a single item in cas

26、e lots.A quantity purchase of the same identical produce-“by the case”. Usually implies a price reduction of the quantity involved.以箱为单位购买商品。意指与数量有关的价格折扣。CASH DISCOUNT 折扣Allowance granted to the buyer for payment within a specific time period as indicated on the purchase order.采购员因在定单规定的限期内付款而享有的价格优

27、惠。C/B ( 倒付款) Abbreviation for“Charge Back”.CBL 电脑基础学习Abbreviation for Computer Based Learning. Computer Based Learning is a multimedia based program that uses audio, video, text, and graphics to teach the viewer. CBL , is designed with task specific lessons, rather than position specific.电脑基础学习的缩写。电

28、脑基础学习是在多媒体程式基础上用音像,课文和图片来教授。CBL是按任务,而非按岗位设计的课程。CFT 现金转移The abbreviation for “Cash Fund Transfer” A cft is completed anytime cash enters or leaves the Cash Office, with the exception of Register pulls.“现金转移”的缩写。现金库的每一次现金进出为一次CFT。但现金匣的清算除外。CHAIN 连锁Term used to define all Wal-Mart Stores.所有沃尔玛的商场的总称。CH

29、ECKOUT PROGRAM 收款处商品An assortment of profitable, volume-producing merchandise at store checkouts.放在收款处旁的利润高、销量大的商品。CHECKOUT SUPERVISOR 收银员主管Coordinates and supervise work activities of checkers. Must have a minimum of six months checking experience.协调和监督收银员工作的职员。必须有6个月的收银工作经验。CIRCLE RACK 圆环服装架A clot

30、hing display rack that forms a circle.圆环状的服装陈列架。CIRCULAR 广告A chain-wide ad, usually running once a month, which is received by local Customers by mail or newspaper. Also known as a TAB.沃尔玛连锁店范围内的,用信或报纸形式发给当地顾客的广告。通常每月一次,也称作TAB。CK 检查Abbreviation for “Check”“Check”的缩写。CLAIM 索赔Action taken against a Ca

31、rrier, Page: 8Vendor, or individual for wrong freight, lost and/or damaged freight. These claims are processed against the Carrier in the Distribution Center by the Traffic area. Vendor claims are processed by the Warehouse Accounts payable Department. Also, Store claims are filed against the Distri

32、bution Center by Stores. These claims are processed in the Distribution Center Store claims area in the billing department.对运输公司,供货商,或个人造成的错发货,货物遗失和/或损坏所采取的行动。上述对运输公司要求的索赔是由分销中心的运输事务部处理。对供货商要求的索赔 由仓库付款部处理。另有商场向分销中心提出的索赔。这类索赔在计账部的分销中心商场索赔区处理。CLAIMS INVOICE 纠错发票An invoice correcting the billing to the

33、 Store for claims or paybacks that were filed against the Distribution Center or Vendor by the Store.用来纠正商场对分销中心或供货商发出的索赔或索偿帐单上错误的票据。CLEARANCE TICKET 清仓标签Used to identity discontinued merchandise which has a reduced price in order sell it faster。 Also, used by store after progressive mark down from

34、general office in order to keep marking down to clearance out.用来识别降价以求尽快卖完的清仓商品的标签。商场也用此标签在总部大幅度降价 后继续降低价格以便清仓。CLEARED PURCHASE ORDERS 已处理订单Denotes orders that have been received, checked in, paid for and cleared from the journal. They are then filed in the “Cleared P.O.” drawer.指定单已收到,已验货,已付款并已从日志中

35、删除。这些定单会被放入已处理订单抽屉里存档。 CLIP STRIP 挂货带A thin plastic display that allows merchandise to be hung on a gondola。 This is a great tool for cross-merchandising.把商品挂在货架上的薄塑料挂货带。COACHING FOR SUCCESS 成功指导Also referred to CBWA(Coaching by Walking Around). An informal, ongoing process of helping Associates ach

36、ieve results.也称为CBWA(现场指导)。一种非正式的,不断帮助员工取得成绩的过程。COD 现金交货Abbreviation for “Cash On Delivery” It is used by manufacturers where credit is not good or where size of order doesnt warrant the set up of billing procedures.“Cash On Delivery”的缩写。 在供应商认为沃尔玛的信誉不好或定单规模不足以建立记帐付款程序的情况下, 使用这种一手交钱一手货的付款形式。CODE ADA

37、M 亚当信号Used in store to alert Associates of a missing child.商场里用于提醒员工有兒童走失的信号。CODE BLACK 黑色信号Used in store to alert Associates of severe weather conditions(i.e. tornado, hurricane, etc.).商场里用于提醒员工有严重的自然灾害的暗语(如:龙卷风、台风等)。CODE BLUE 蓝色信号Used in store to alert Associates of a bomb threat.商场里提醒员工有炸弹威胁的暗语。C

38、ODE BROWN 棕色暗语Used in store to alert Associates of a hostage situation.商场里提醒员工有人质被扣押的暗语。CODE RED 红色暗语Used in store to alert Associates of a fire.商场里提醒员工有火灾的暗语。CODE WHITE 白色暗语Used in store to alert Management of an Associate or Customer Accident.商场里提醒员工有员工或顾客受伤的暗语。CODING 农产品收货编号Refers to the produce

39、used for identifying produce shipments according to the date received.指按收货日期辨别农产品。COL 对方付款Abbreviation for “Collect”“Collect”(托收) 的缩写。COLOR CONTRAST 颜色对比Pertains to a display technique for produce. Taking advantage of product colors that compliment each other for eye appeal.农产品陈列的技巧。 利用农产品颜色的互相衬托使商品

40、显得更加悦目。COMAC 部门经理交流Communication and Action in Merchandising. This is a message sent to the store Department Managers from the Home Office, giving special instructions on particular items.为推销商品进行的交流和活动。这是总部发给商场部门经理的信息,给某一特定商品特别指示。COMMODITY 蔬果类商品Refers to any produce merchandise for trade or commerce

41、. A fruit or vegetable produced for the purpose of merchandising (selling) it.指任何用于贸易或商业用途的农产品。 比如为销售而种植蔬菜和水果。COMMON CARRIER 普通运输公司A person or company engaged in the business of transporting goods. Railroads, ships, and trucks are examples of common carriers.从事运输货物的公司或个人。 铁路、轮船和卡车公司都属于普通运输公司。COMP 竞争

42、和比较1) Abbreviation for “Competition”(i.e. comp shopping). “Competition”的缩写 2) Abbreviation for “Comparative”(i.e. comp sales). “Comparative” 的缩写COMPONENT 部件A part of an operating system。 For example, a P/C Keyboard.操作系统的一部分。 比如: 电脑键盘COMP SALES 比较销售Sales a store is compared to from their sales the pr

43、evious year. A store must be open / remodeled for 13 months before it is considered a Comp Store.商店把当年的销售额与自己前一年的销售额相比较。商场必须开张或重建了13个月 才能成为比较商场。COMP SHOPPING 竞争价格检查The process of continually monitoring the competitions prices to keep our prices the lowest in the area.持续观察竞争对手的价格, 旨在保持我公司在此地区的价格最低。CO

44、MPETITION 竞争对手Other retailers operating in the service area of a Wal-Mart Store. Examples of Competitors are: K-Mart, Target, Venture, and Varquarel.在沃尔玛服务的地区内经营的其它零售商。如:K-Mart, Target, Venture和 Varquarel。COMPUTER BASED LEARNING 电脑基础训练See: CBL.CONDITION 状况Concerns factors in the produce product that

45、 may change. In produce, largely dependent on “Handling” procedures.可能改变农产品状况的因素。 农产品的状况很大程度上取决于处理的程序。CONFLICT OF INTEREST 利益冲突An Associate who is employed outside of Wal-Mart by a direct competitor vendor or supplier of the company or the Associate discloses proprietary information to benefit a dir

46、ect competitor, vendor or supplier. Also an Associate who is in business for self and using company information to enhance your own profits.指沃尔玛的员工被本公司的供货商或直接竞争者雇用,或者员工把公司的机密透露给竞争者或供货商使他们收益。也指从事个人业务的员工利用公司的信息提高自己的利润。CONTRACT CARRIER 合同运输者Carrier under contract to different companies to haul that companys freight.与多家公司签订合同为他们运输货物的运输者。CONTROL NUMBER 控制号The number placed on a packet of trailer information for identification purposes.贴在拖车上用于识别的号码。CONTROLLED ENVIRONMENT 环境控制Involves protecting produce quality by maintaining products under a regulat

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