1、 MOOC 空中乘务情境会话（双语教学）-江苏工程职业技术学院 中国大学慕课答案10 随堂测试1、问题：How to greet passengers during boarding service?选项：A、Welcome abroad.B、Welcome to the flight.C、Welcome to Air China.D、See you.正确答案:【Welcome abroad.#Welcome to the flight.#Welcome to Air China.】2、问题：（中译英）您的座位在机舱前部。Your seat is in the rear of the cabi
2、n.选项：A、正确B、错误正确答案:【错误】3、问题：客舱登机服务中，对于头等舱的旅客，需要直接引导其入座。选项：A、正确B、错误正确答案:【正确】11 随堂测验1、问题：（中译英）能不能麻烦您换个座位？选项：A、Could you do me a favor?B、Im afraid you may have taken a wrong seat.C、Would you be kind enough to change to another seat?D、May I see your boarding pass, please?正确答案:【Would you be kind enough to
3、 change to another seat?】2、问题：How to reply when passengers ask FA to help them with their seat?选项：A、May I see your boarding pass, please?B、Could I have a look at your boarding card?C、Of course.D、Im afraid I cant. 正确答案:【May I see your boarding pass, please?#Could I have a look at your boardingcard?#O
4、f course.】3、问题：可以将行走障碍旅客安排在应急出口座位。选项：A、正确B、错误正确答案:【错误】11 随堂测验1、问题：多少寸以下的箱子可以携带上飞机？选项：A、20 寸B、24 寸C、26 寸D、28 寸正确答案:【20 寸】2、问题：Leave the baggage at the vacant seats next to Emergency Exit Seat.选项：A、正确B、错误正确答案:【错误】3、问题：Insert the bag under the seat in front of you.选项：A、正确B、错误正确答案:【正确】11 随堂测验1、问题：What i
5、nformation does FA need to get in case passengers lose theirbelongings?选项：A、NameB、Phone numberC、PassportD、Everything about the missing luggage正确答案:【Name#Phone number#Everything about the missing luggage】 2、问题：How to comfort passengers if they get things lost?选项：A、I m sorry to hear that.B、We will try
6、 our best to help you.C、Thank you very much.D、I dont know.正确答案:【I m sorry to hear that.#We will try our best to help you.】3、问题：如果旅客的物品可能在飞机上遗失，可以通过哪些方式帮助其寻找？选项：A、请机长联系地勤人员。B、机上广播。C、协助周边寻找。D、对机上旅客进行搜查。正确答案:【机上广播。#协助周边寻找。】作业一测试一1、问题：（中译英）您的座位在机舱后部。选项：A、Your seat is in the front of the cabin.B、Your sea
7、t is in the rear of the cabin.C、Your seat is in the middle of the cabin.D、Your seat number is 28C.正确答案:【Your seat is in the rear of the cabin.】2、问题：下列物品，哪个不属于乘务员航前准备的必需品？选项：A、 B、C、D、正确答案:【】3、问题：How to inform passengers that theyve taken the wrong seat?选项：A、I will see if there is any vacant seat.B、Im
8、 afraid you may have taken a wrong seat.C、Welcome to the flight.D、Im afraid you are in the wrong seat. 正确答案:【Im afraid you may have taken a wrong seat.#Im afraid you are in thewrong seat.】4、问题：我国四大航空公司的英文分别是？选项：A、Air ChinaB、China EasternC、China SouthernD、Hainan Airlines正确答案:【Air China#China Eastern#
9、China Southern#Hainan Airlines】5、问题：A blind man can sit at the emergency exit row.选项：A、正确B、错误正确答案:【错误】6、问题：Passengers can exchange seats without permission.选项：A、正确B、错误正确答案:【错误】9 随堂测验1、问题：What information need we give during the announcement?选项：A、flight numberB、destinationC、distanceD、time正确答案:【flight
10、 number#destination#distance#time】2、问题：What will be most frequently mentioned during safety check announcement?选项：A、seat beltB、seat backC、tray tableD、window shade正确答案:【seat belt#seat back#tray table#window shade】 3、问题：中译英：欢迎乘坐 CA1501 次航班前往上海。Welcome you aboard flightCA 1501 to Shanghai.选项：A、正确B、错误正确
11、答案:【正确】10 随堂测验1、问题：When to fasten the seat belt?选项：A、for take-offB、for landingC、during air turbulenceD、whenever the Fasten Seat Belt sign is on正确答案:【for take-off#for landing#during air turbulence#whenever the Fasten SeatBelt sign is on】2、问题：发生紧急状况时，面罩会自动脱落，如果有小孩随行，应当先帮助小孩戴上氧气面罩，然后再自己戴。选项：A、正确B、错误正确答
12、案:【错误】3、问题：How to put on the life vest?slip it over the head；fasten the buckles；pull thestraps tight around the waist选项：A、正确B、错误正确答案:【正确】8 随堂测验1、问题：How to properly ask passengers to turn off mobile phone for take-off?选项：A、Could you please switch off your cell phone?B、Would you please turn off your m
13、obile phone?C、Smoking is not allowed.D、Remote-controlled equipment is prohibited.正确答案:【Could you please switch off your cell phone?#Would you please turn offyour mobile phone?】 2、问题：What devices are not permitted to use for take-off and landing?选项：A、mobile phoneB、radiosC、laptop computerD、remote-cont
14、rolled equipment正确答案:【mobile phone#radios#laptop computer#remote-controlled equipment】3、问题：飞机起飞时可以使用充电宝给手机充电。选项：A、正确B、错误正确答案:【错误】7 随堂测验1、问题：Smoking is permitted in the lavatory.选项：A、正确B、错误正确答案:【错误】2、问题：The passenger could put the baggage under the seat.选项：A、正确B、错误正确答案:【正确】3、问题：Theres no need to retu
15、rn the seat back to the upright position before take-off.选项：A、正确B、错误正确答案:【错误】作业二测试二1、问题：When to fasten the seat belt?选项：A、for take-offB、for landing C、during air turbulenceD、whenever the Fasten Seat Belt sign is on正确答案:【for take-off#for landing#during air turbulence#whenever the Fasten SeatBelt sign
16、is on】2、问题：What will be most frequently mentioned during safety check announcement?选项：A、seat beltB、seat backC、tray tableD、window shade正确答案:【seat belt#seat back#tray table#window shade】3、问题：What information need we give during the announcement?选项：A、flight numberB、destinationC、distanceD、time正确答案:【flig
17、ht number#destination#distance#time】4、问题：飞机起飞时可以使用充电宝给手机充电。选项：A、正确B、错误正确答案:【错误】5、问题：Smoking is permitted in the lavatory.选项：A、正确B、错误正确答案:【错误】6、问题：Theres no need to return the seat back to the upright position before take-off.选项：A、正确B、错误正确答案:【错误】8 随堂测验 1、问题：如果需要请求乘务员帮助，应该按什么按钮？选项：A、阅读灯按钮B、椅背调节按钮C、通风口
18、按钮D、呼唤铃按钮正确答案:【呼唤铃按钮】2、问题：For flight safety, do not open the luggage compartment during turbulence.选项：A、正确B、错误正确答案:【正确】3、问题：When the seat belt sign turns on, the lavatory can not be used.选项：A、正确B、错误正确答案:【正确】8 随堂测验1、问题：How to reply when the passengers press the call button?选项：A、What can I do for you?
19、B、Here you are.C、Nice to meet you.D、Welcome aboard.正确答案:【What can I do for you?】2、问题：What kind of entertainment will be provided on the plane?选项：A、newspapersB、magazinesC、musicD、video正确答案:【newspapers#magazines#music#video】3、问题：（中译英）我们提供多种类型的音乐。We provide several kinds of music.选项：A、正确 B、错误正确答案:【正确】8
20、随堂测验1、问题：What is proper to say in case of serving hot drinks to the passenger?选项：A、Be careful. Its hot.B、What can I do for you?C、Thank you.D、Which do you prefer?正确答案:【Be careful. Its hot.】2、问题：How to reply when the passenger asks whether he could ask for more?选项：A、Thank you.B、You could call me if yo
21、u want to refill it.C、We will offer meal service.D、Would you like to have a cup of juice?正确答案:【You could call me if you want to refill it.】3、问题：经济舱的酒水可以无限量供应。选项：A、正确B、错误正确答案:【错误】8 随堂测验1、问题：How to reply if the passenger asks for an extra helping?选项：A、Well. I need to serve all the passengers first.B、S
22、ure. Here you are.C、No, you cant.D、Definitely not.正确答案:【Well. I need to serve all the passengers first.】2、问题：How to reply if the passenger asks for vegetarian food?选项：A、Enjoy your meal.B、Have you mentioned your requirement when booking?C、Definitely not. D、I do not know.正确答案:【Have you mentioned your
23、requirement when booking?】3、问题：（中译英）请放下小桌板，调直座椅靠背。选项：A、Please return the seatback to the upright position and lower the tray table.B、Please put down the tray table and straight up your seat back.C、We have rice and noodles. Which do you prefer?D、We are going to provide meal service.正确答案:【Please retur
24、n the seatback to the upright position and lower the traytable.#Please put down the tray table and straight up your seat back.】7 随堂测验1、问题：How to reply if the goods the passenger orders is not available?选项：A、Sorry that we cant give you any discount.B、How would you like to pay?C、Im afraid that this it
25、em is currently sold out.D、Which one do you prefer?正确答案:【Im afraid that this item is currently sold out.】2、问题：可以通过如下渠道购买免税商品。选项：A、出入境机场免税店B、出入境飞机上C、出入境航班航空公司网上预订D、美国各大商场正确答案:【出入境机场免税店#出入境飞机上#出入境航班航空公司网上预订】3、问题：（中译英）这是找零。选项：A、Hello, would you like to buy some duty-free goods?B、What can I do for you?C
26、、Here is your change.D、Keep the change.正确答案:【Here is your change.#Keep the change.】作业三测试三 1、问题：如果需要请求乘务员帮助，应该按什么按钮？选项：A、阅读灯按钮B、椅背调节按钮C、通风口按钮D、呼唤铃按钮正确答案:【呼唤铃按钮】2、问题：What is proper to say in case of serving hot drinks to the passenger?选项：A、Be careful. Its hot.B、What can I do for you?C、Thank you.D、Whic
27、h do you prefer?正确答案:【Be careful. Its hot.】3、问题：How to reply if the passenger asks for vegetarian food?选项：A、Enjoy your meal.B、Have you mentioned your requirement when booking?C、Definitely not.D、I do not know.正确答案:【Have you mentioned your requirement when booking?】4、问题：可以通过如下渠道购买免税商品。选项：A、出入境机场免税店B、出
28、入境航班机上购买C、出入境航班航空公司网上预订D、以上均可以正确答案:【以上均可以】5、问题：What kind of entertainment will be provided on the plane?选项：A、newspapersB、magazinesC、musicD、video正确答案:【newspapers#magazines#music#video】6、问题：经济舱的酒水可以无限量供应。选项： A、正确B、错误正确答案:【错误】9 随堂测验1、问题：飞机下降期间，盥洗室停止使用。选项：A、正确B、错误正确答案:【正确】2、问题：Before landing, seat backs
29、 and tables should be returned to the uprightposition.选项：A、正确B、错误正确答案:【正确】3、问题：Fasten the seat belt while the Fasten Seat Belt Sign is on.选项：A、正确B、错误正确答案:【正确】8 随堂测验1、问题：Passengers can leave valuable belongings and important documents on planeduring the stop-over选项：A、正确B、错误正确答案:【错误】2、问题：In case of de
30、lay, passengers could ask flight attendant for the informationabout his or her subsequent flight.选项：A、正确B、错误正确答案:【正确】 3、问题：经停航班，有可能出现前段航段由 A 航空公司承运，后续航段由 B 航空公司承运的情况。选项：A、正确B、错误正确答案:【错误】作业四测试四1、问题：Passengers can leave valuable belongings and important documents on planeduring the stop-over.选项：A、正确B、
31、错误正确答案:【错误】2、问题：In case of delay, passengers could ask flight attendant for the informationabout his or her subsequent flight.选项：A、正确B、错误正确答案:【正确】3、问题：经停航班，有可能出现前段航段由 A 航空公司承运，后续航段由 B 航空公司承运的情况。选项：A、正确B、错误正确答案:【错误】4、问题：飞机下降期间，盥洗室停止使用。选项：A、正确B、错误正确答案:【正确】5、问题：Before landing, seat backs and tables sho
32、uld be returned to the uprightposition.选项：A、正确 B、错误正确答案:【正确】6、问题：Fasten the seat belt while the Fasten Seat Belt Sign is on.选项：A、正确B、错误正确答案:【正确】8 随堂测验1、问题：怀孕多少周的旅客需要持有医生出具的许可证明？选项：A、16 孕周以上B、32 孕周以上C、32 孕周至 35 孕周D、35 孕周以上正确答案:【32 孕周至 35 孕周】2、问题：（中译英）请问您有医生开具的可以乘坐飞机的证明吗？选项：A、Please press the call but
33、ton above your head, if anything we can do for you.B、Could you take the plane?C、Lavatory is over there.D、Do you have a permit to fly by the doctor?正确答案:【Do you have a permit to fly by the doctor?】3、问题：乘务员应当建议怀孕旅客饮用冰可乐。选项：A、正确B、错误正确答案:【错误】8 随堂测验1、问题：（英译中）Can I help you with the powdered milk?选项：A、需要我
34、帮您准备辅食吗？B、需要帮忙倒水吗？C、需要帮忙拿纸巾吗？D、需要我帮您冲泡奶粉吗？正确答案:【需要我帮您冲泡奶粉吗？】 2、问题：（英译中）He may feel more comfortable with a pacifier.选项：A、咬根磨牙棒试试可能会好些。B、如果吸奶嘴，他可能会舒适些。C、这是航空公司定制的米糊辅食。D、您可以去洗手间给宝宝换尿不湿。正确答案:【如果吸奶嘴，他可能会舒适些。】3、问题：携带婴儿旅客就座后，我们需要为其准备婴儿安全带。选项：A、正确B、错误正确答案:【正确】7 随堂测验1、问题：UM refers to ( ).选项：A、unavailable mi
35、norB、unaccompanied manC、unaccompanied minorD、unavailable man正确答案:【unaccompanied minor】2、问题：What would be provided for unaccompanied child on the plane?选项：A、child packsB、child mealC、milk powderD、pacifier正确答案:【child packs#child meal】3、问题：无成人陪伴儿童的年龄范围为 5-12 周岁。选项：A、正确B、错误正确答案:【正确】8 随堂测验1、问题：（中译英）您头顶上方的
36、这个是空调旋钮。选项： A、The call button is over your head.B、The lavatory is in the front of the cabin.C、On top of your head is the air conditioner knob.D、On top of your head is reading light.正确答案:【On top of your head is the air conditioner knob.】2、问题：（中译英）我们现在进入客舱。请您坐稳扶好。选项：A、Please hold on. We are descending
37、.B、We are entering the cabin now. Please hang on to your chair.C、Ill take you down after the plane has stopped.D、Hold on, please. There is air turbulence.正确答案:【We are entering the cabin now. Please hang on to your chair.】3、问题：对于视觉障碍旅客，我们需要介绍如下设施设备。选项：A、呼唤铃B、阅读灯C、空调旋钮D、轮椅正确答案:【呼唤铃#空调旋钮】7 随堂测验1、问题：（中译
38、英）洗手间在客舱后部。选项：A、The lavatory is in the front of the cabin.B、The toilet is at the back of the cabin.C、The lavatory is in the rear of the cabin.D、The toilet is over there.正确答案:【The toilet is at the back of the cabin.#The lavatory is in the rear of the cabin.】2、问题：通常乘务员需要为老年旅客提供毛毯。选项：A、正确B、错误正确答案:【正确】3
39、、问题：如果目的地与客舱内温差较大，飞机下降前乘务员需要提醒并帮助老年旅客增减衣物。选项： A、正确B、错误正确答案:【正确】7 随堂测验1、问题：What if the passengers feel earache?选项：A、Tell the passenger it is very common during the flight.B、Advise the passenger to chew gums or swallow.C、Let the passenger know that it will be better soon.D、Ask the passenger to walk ar
40、ound.正确答案:【Tell the passenger it is very common during the flight.#Advise thepassenger to chew gums or swallow.#Let the passenger know that it will be better soon.】2、问题：What if the passenger is bleeding?选项：A、Wash the cuts.B、Wrap up with gauze.C、Leave the passenger aside.D、Try to comfort the passenge
41、r.正确答案:【Wash the cuts.#Wrap up with gauze.#Try to comfort the passenger.】3、问题：What if the passenger feels heart uncomfortable?选项：A、No idea how to deal with it.B、Ask the passenger whether he or she brings any medicine.C、Give an announcement to see if there is a doctor on board.D、Confirm whether the p
42、assenger has ever felt heart uncomfortable before.正确答案:【Ask the passenger whether he or she brings any medicine.#Give anannouncement to see if there is a doctor on board.#Confirm whether the passenger hasever felt heart uncomfortable before.】作业五测试五1、问题：怀孕多少周的旅客需要持有医生出具的许可证明？选项：A、16 孕周以上B、32 孕周以上 C、3
43、2 孕周至 35 孕周D、35 孕周以上正确答案:【32 孕周至 35 孕周】2、问题：UM refers to ( ).选项：A、unavailable minorB、unaccompanied manC、unaccompanied minorD、unavailable man正确答案:【unaccompanied minor】3、问题：对于视觉障碍旅客，我们需要介绍如下设施设备。选项：A、呼唤铃B、阅读灯C、空调旋钮D、轮椅正确答案:【呼唤铃#空调旋钮】4、问题：乘务员应当建议怀孕旅客饮用冰可乐。选项：A、正确B、错误正确答案:【错误】5、问题：携带婴儿旅客就座后，我们需要为其准备婴儿安全
44、带。选项：A、正确B、错误正确答案:【正确】6、问题：无成人陪伴儿童的年龄范围为 5-12 周岁。选项：A、正确B、错误正确答案:【正确】8 随堂测验1、问题：What would be provided when the First-class passenger takes aboard?选项： A、newspaperB、hot towelC、slippersD、nothing needs to offer正确答案:【newspaper#hot towel#slippers】2、问题：What to confirm before putting the passengers coat?选项
45、：A、Do you have any valuables in your clothes?B、Are there any valuable items in the pockets that youd like to keep with you?C、Nothing to confirm.D、Would you please make sure there are no valuable items in the pockets?正确答案:【Do you have any valuables in your clothes?#Are there any valuable items inthe pockets that youd like to keep with you?#Would you please make su
