1、 MOOC 人力资源管理英语-广东外语外贸大学 中国大学慕课答案Quiz (1)1、问题：Job Description and Job Specification are the same.选项：A、正确B、错误正确答案:【错误】2、问题：Job descriptions focus on the desired skills, knowledge and attributes of jobholders.选项：A、正确B、错误正确答案:【错误】3、问题：Job Description and Job Specification are indispensable working docum
2、entsfor job applicants, job holders and employers.选项：A、正确B、错误正确答案:【正确】4、问题：Well-written job descriptions and specifications can help organizationsrecruit, train and assess employees.选项：A、正确B、错误正确答案:【正确】5、问题：A training manager in a fast food restaraunt will need solid communicationskills. This requir
3、ement should go into Job Specification.选项：A、正确B、错误正确答案:【正确】Assignment (1) - ReadingQuiz (2) 1、问题：_ pricing strategies, balancing company objectives and customersatisfaction.选项：A、CoordinateB、EncourageC、ThinkD、Develop正确答案:【Develop】2、问题：_ the financial aspects of product development, such as budgets,ex
4、penditures, research and development appropriations, and return-on-investment andprofit-loss projections.选项：A、AdviseB、GiveC、WorkD、Formulate正确答案:【Advise】3、问题：_, direct and coordinate marketing activities and policies to promoteproducts and services, working with advertising and promotion managers选项：A
5、、FacilitateB、ConceptualizeC、Draw upD、Calculate正确答案:【Facilitate】4、问题：Choose the proper action verb to use when describing a key duty of aMarketing Manager in a job description.Direct the hiring, training, and performanceevaluations of marketing and sales staff and _ their daily activities.选项：A、assist
6、B、forecastC、overseeD、negotiate正确答案:【oversee】5、问题：_ with legal staff to resolve problems, such as copyright infringementand royalty sharing with outside producers and distributors选项：A、ArrangeB、Confer C、EstablishD、Cooperate正确答案:【Cooperate】Assignment (2) - ReadingQuiz (3)1、问题：The temporary movement or
7、loan of a member of staff from onedepartment/location to another is called _. In such a case, the employee typicallyretains his salary and other employment rights from his primary organization but heworks closely within the other organisation to provide training and the sharing ofexperience.选项：A、sec
8、ondmentB、employee referralC、campus recruitingD、inside moonlighting正确答案:【secondment】2、问题：As a recruitment method, _ invites present employees to recommendprospective candidates for the job offered.选项：A、secondmentB、employee referralC、campus recruitingD、headhunting正确答案:【employee referral】3、问题：_ refers
9、to any effort made by prospective employers to recruitstudents from their college campuses, usually prior to graduation.选项：A、SecondmentB、Employee referralC、Campus recruitingD、Headhunting正确答案:【Campus recruiting】4、问题：When a position is temporary and it doesnt worth the trouble to recruitexternally for
10、 the position, a company could then offer to pay bonuses of various types tocurrent employees and entice them into wanting to take on this second job. This iscalled _.选项： A、headhuntingB、employee referralC、inside moonlightingD、campus recruiting正确答案:【inside moonlighting】5、问题：_ concentrates on higher-l
11、evel managerial positions or other criticalpositions and helps organizations locate qualified professional, managerial or technicalcandidates.选项：A、SecondmentB、HeadhuntingC、Lateral transferD、Online recruiting正确答案:【Headhunting】6、问题：Recruitment activities are designed to affect how many people apply fo
12、r thevacancies.选项：A、正确B、错误正确答案:【正确】7、问题：Recruitment activities are designed to affect what kind of people will applyfor the vacancies.选项：A、正确B、错误正确答案:【正确】8、问题：Recruitment activities are designed to affect whether job offers will beaccepted.选项：A、正确B、错误正确答案:【正确】9、问题：Recruitment activities are designed
13、 to affect how hard job holders work.选项：A、正确B、错误正确答案:【错误】 10、问题：Recruitment activities are designed to affect how qualified applicants are.选项：A、正确B、错误正确答案:【正确】Quiz (4)1、问题：The following paragraph is to support an argument. What type of evidencedoes it fall into?Despite the latest 20 per cent boost,
14、China may still see its first drop inticket sales in more than 20 years in 2017, said Lei Ming, chief executive of ABDEntertainment in Beijing, who said overall growth was still a concern.选项：A、Expert testimonyB、Quotes from publicationsC、StatitisticsD、Definitions正确答案:【Expert testimony】2、问题：The follow
15、ing paragraph is to support an argument. What type of evidencedoes it fall into?Higher education improves standards of living. According to the NationalCenter for Education Statistics, full-time employees in the United States who earned highschool diplomas or GEDs received a median income of $25,000
16、 in 2009, whereas thosewho earned Bachelors degrees received a median income of $40,000.选项：A、Expert testimonyB、Quotes from publicationsC、FiguresD、Examples正确答案:【Figures】3、问题：The following paragraph is to support an argument. What type of evidencedoes it fall into?Clintons policies are to blame for th
17、e 2008 economic crash. An exampleis his policy in 1995 which loosened housing rules by rewriting the CommunityReinvestment Act, which put added pressure on banks to lend in low-incomeneighborhoods and later caused massive defaulting in home mortgage.选项：A、Expert testimonyB、FiguresC、TheoriesD、Examples
18、正确答案:【Examples】 4、问题：The following paragraph is to support an argument. What type of evidencedoes it fall into?U.S. employers spend a considerable amount of time and resources onboth formal and informal training including safety training. A national survey foundestablishments with 50 or more employe
19、es paid $7.7 billion to in-house training staff and$5.5 billion to outside trainers in 1994, $139 and $98 per employee respectively 2.选项：A、Quotes from publicationsB、ExamplesC、TheoriesD、Expert testimony正确答案:【Quotes from publications】5、问题：Commonly used evidence in business writing includes:选项：A、Exampl
20、esB、AssumptionsC、Expert testimonyD、Data正确答案:【Examples#Expert testimony#Data】Quiz (5)1、问题：An unstructured selection interview can always provide reliable and validresults.选项：A、正确B、错误正确答案:【错误】2、问题：Cognitive ability tests examine potential candidates physical and mentalcapacities.选项：A、正确B、错误正确答案:【错误】3、
21、问题：If you want to examine how a candidate interacts with his/her futurecolleagues, you could use a group interview.选项：A、正确B、错误正确答案:【正确】 4、问题：The selection techniques you choose depends on the particular skills,attributes and knowledge required for the position.选项：A、正确B、错误正确答案:【正确】5、问题：Work-sample te
22、sts should be tailored individually to each different job in eachorganization.选项：A、正确B、错误正确答案:【正确】Assignment (3) - Case analysisQuiz (6)1、问题：We can start a formal business letter with Dear Mr Michael.选项：A、正确B、错误正确答案:【错误】2、问题：If we are writing to a couple, we should say Dear Mr and Mrs Wangs.选项：A、正确B
23、、错误正确答案:【错误】3、问题：The following sentence is correct According to your letter of application, wewould like to invite you to an interview.选项：A、正确B、错误正确答案:【错误】4、问题：In a formal business letter, we should always try to state our purpose at thebeginning.选项：A、正确B、错误正确答案:【正确】 5、问题：Yours sincerely, Best wishe
24、s, Yours and Love are all appropriatecomplimentary close in a formal business letter.选项：A、正确B、错误正确答案:【错误】Quiz (7)1、问题：Motivation is an invisible inner state that energizes human goal-directedbehavior, which determines:选项：A、what goal to reachB、how hard the individual will workC、how long the individua
25、l maintais his/her effortD、how successful an individual is正确答案:【what goal to reach#how hard the individual will work#how long theindividual maintais his/her effort】2、问题：Maslows hierarchy of needs is a motivational theory comprising a five-tiermodel of human needs including:选项：A、physiological needsB、
26、safety needsC、needs for belongingnessD、self-actualization needs正确答案:【physiological needs#safety needs#needs for belongingness#self-actualization needs】3、问题：McGregors Theory X assumes that employees are generally lazy.选项：A、正确B、错误正确答案:【正确】4、问题：In Vrooms Expectancy theory, expectancy refers to the atta
27、inment of a certainoutcome that an individual desires.选项：A、正确B、错误正确答案:【错误】 5、问题：Managers who believe in Theory Y tend to use rewards and punishment tomotivate employees.选项：A、正确B、错误正确答案:【错误】Quiz (8)1、问题：Which one of the following statements is right about business writing?选项：A、It stresses specificity
28、 and accuracy.B、It is superior to other forms of writing.C、It strives to be creative.D、Its ok to start a letter with the recipients given name directly.正确答案:【It stresses specificity and accuracy.】2、问题：A proper complementary close in a business letter CANNOT be选项：A、Yours SincerelyB、Sincerely YoursC、L
29、oveD、Yours Faithfully正确答案:【Love】Quiz (9)1、问题：Job enrichment can benefit employee growth by选项：A、raising employee salaryB、giving employees more free timeC、streching working hoursD、giving employees more control over what they do正确答案:【giving employees more control over what they do】2、问题：For a new employ
30、ee who just starts to work and needs some help with theirjob role, which development method might be the most appopriate?选项：A、Promotion.B、Mentoring.C、Lateral move. D、Job rotation.正确答案:【Mentoring.】3、问题：Approaches to employee development include选项：A、Stretch assignments and projects.B、Enrich jobs.C、Men
31、toring or coaching.D、Job shadowing.正确答案:【Stretch assignments and projects.#Enrich jobs.#Mentoring or coaching.#Jobshadowing.】4、问题：When executed well, promoting your employees into a new position can helpwith employee development by选项：A、rewarding great performanceB、developing skillsC、increasing motiv
32、ationsD、raising pay正确答案:【rewarding great performance#developing skills#increasing motivations】5、问题：Development is not entirely the same as training as选项：A、development is more expansive.B、training is more expensiveC、training activities happen only in the classroomD、development focuses on employee gro
33、wth and future performance while trainingfocuses on an immediate job role正确答案:【development is more expansive.#development focuses on employee growthand future performance while training focuses on an immediate job role】Quiz (10)1、问题：A business memo is the same as a business letter.选项：A、正确B、错误正确答案:【错
34、误】2、问题：A memo usually includes a header and the message.选项：A、正确 B、错误正确答案:【正确】3、问题：The subject line of a business memo needs to be brief and descriptive.选项：A、正确B、错误正确答案:【正确】4、问题：Its ok to use emotionally-charged language in writing a business memo.选项：A、正确B、错误正确答案:【错误】5、问题：A farewell is a must in a bu
35、siness memo.选项：A、正确B、错误正确答案:【错误】Quiz (11)1、问题：Performance appraisal is a formal system of periodic review and evaluation ofan individuals or teams job performance.选项：A、正确B、错误正确答案:【正确】2、问题：The appraisal system should focus on performance that affects bothorganizational success and performance-irrelev
36、ant characteristics such as race, age, orsex.选项：A、正确B、错误正确答案:【错误】3、问题：Appraisal should be not only measure past-oriented activity that criticizes orpraises workers for their performance in the preceding year but also take a future-orientedview of what workers can do to achieve their potential in the
37、 organization.选项：A、正确 B、错误正确答案:【正确】4、问题：For human resource planning, performance appraisals provide data to describethe promotability and potential of all employees and thus help companies assess theirhuman resources.选项：A、正确B、错误正确答案:【正确】5、问题：With the help of appraisal system,development programs can
38、 be developedand individuals are allowed the opportunity to build on their strengths and minimize theirdeficiencies.选项：A、正确B、错误正确答案:【正确】Quiz (12)1、问题：An appraisal interview shows a shift from unilateral assessment to discussionon performance.选项：A、正确B、错误正确答案:【正确】2、问题：If the employees job performance
39、is satisfactory but not ready for apromotion, line managers could find incentives that are important to the employees.选项：A、正确B、错误正确答案:【正确】3、问题：If the employees performance isunsatisfactory and uncorrectable, theemployee should be fired right away.选项：A、正确B、错误正确答案:【错误】 4、问题：When someone loses their te
40、mper in an appraisal interview, its important totry to stay calm, and show your understanding.选项：A、正确B、错误正确答案:【正确】5、问题：In an appraisal interview, the managers shouldtalk about factual errors and thequality of work rather than emotions.选项：A、正确B、错误正确答案:【正确】6、填空题：There are four main approaches to perfo
41、rmance appraisals, among whichthe _ approach looks at an employees specific attributes, that is characteristics ortraits, which are believed desirable in relation to the job, such as friendliness to thecustomer.正确答案:【trait#%_YZPRLFH_%#Trait】7、填空题：The _ approach attempts to define the behaviors an em
42、ployee mustexhibit to be effective in the job, for example, working well with coworkers, coming tomeetings on time, etc.正确答案:【behavioral#%_YZPRLFH_%#Behavioral】8、填空题：_ rating scales is the most common form that the trait approach toperformance management takes. Usually, a list of traits has been lis
43、ted and requires thesource to rate the individual on each attribute.正确答案:【Graphic#%_YZPRLFH_%#graphic】9、填空题：The _ method requires the source to answer a series of questionsabout the employees performance in essay form. This method tends to focus on extremebehavior in the employees work rather than r
44、outine day-today performance.正确答案:【Essay#%_YZPRLFH_%#essay】10、填空题：Critical _ appraisals can provide specific examples of behavior.This method requires managers to keep a record of specific examples of effective andineffective performance on the part of each employee.正确答案:【incident#%_YZPRLFH_%#Incide
45、nt】Quiz (13)1、问题：Financial compensation consists of _.选项： A、bonusB、flexible workingC、promotion opportunitiesD、vacation正确答案:【bonus】2、问题：The satisfaction that a person receives from the job itself or from thepsychological and/or physical environment in which the person works belongs to_.选项：A、financial compensationB、non-financial compensationC、direct compensationD、bonus正确答案:【non-financial compensation】3、问题：Skill-based approaches to compensation _.选项：A、include the most traditional and widely used types of compensation programsB、assume that work gets done by people who are paid to perf
