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新顾问入门(一)-我们如何开展项目.ppt

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1、 1 Suite 4310, Jardine House One Connaught Place, Central, Hong Kong Tel +852 2973 5311 Fax +852 2295 3979 LATITUDE CAPITAL GROUP .hk Suite 11J, Oriental Kenzo Plaza 48 Dongzhimen Wai Avenue, Beijing100027, China Tel +86 (10) 8447 7398 Fax +86 (10) 8447 7396 LCG MARKET PERSPECTIVES Mobile Services S

2、ector Review July 2003 Chinas Mobile Services Revolution MARKET OVERVIEW Explosive Mobile Subscriber Growth Chinas mobile communications market has grown dramati- cally in the past decade. In 2002, Chinas mobile subscriber base surpassed 207 million to become the largest mobile service market in the

3、 world. Currently, China continues to add approximately 4 million new mobile users each month. The rapid adoption of mobile communications has exceeded even the Ministry of Information and Industrys (MII) own internal estimates. Largest Mobile User Base in the World and Still Growing 0 100 200 300 4

4、00 20022003E2004E2005E2006E (Million of Users) Source: 2002 figure from MII 2003-2006 figures from IDC Mobile Penetration Still Low Relative to Major Markets 0 20 40 60 80 100 ChinaU.S.GermanyJapanSingaporeHong Kong (%) Source: Goldman Sachs, International Telecom Union and EMC Subscriber Growth Is

5、Driving Data Services As a result of the growth in prepaid subscribers and overall penetration of lower income users, average revenue per user (ARPU) has been declining. China Mobile (NYSE: CHL) and China Unicom (NYSE: CHU), the nations top two mobile operators, have undertaken a number of new initi

6、atives to promote mobile data services to drive ARPU and reduce dependence on pure voice traffic. Such initiatives have led to the dramatic growth of the short messaging services (SMS) market, which increased four-fold in 2002. The pace of SMS growth in the past year has dramatically transformed Chi

7、nas mobile landscape and underscored the importance of data services to mobile operators. SMS Market Takes Off 0 20 40 60 80 100 20012002 (billion) 0 0.2 0.4 0.6 0.8 1 (US$ billion) SMS Sent by China Mobile Subscribers (Left) SMS Revenue to China Mobile (Right)* Source: China Mobile * US$0.012 (Rmb0

8、.10) per SMS (Rmb8.27/US$1.00) Although point-to-point (P2P) SMS constitutes a reported 70%-80% of total SMS traffic and is the major driver for SMS growth to date, both major mobile operators have launched information services based on the i-Mode revenue sharing business model pioneered by NTT DoCo

9、Mo in Japan to drive value-added data services. China Mobiles data services initiative is called “Monternet” and China Unicoms is known as “Uni-Info”. In 2002, service providers (“SPs”) revenue accounted for 15.6% of total mobile revenue, up from 7.9% in 2001. SP revenue is anticipated to constitute

10、 an increasingly important revenue segment as more value-added services become available in the 2.5G/3G era. According to China Mobiles own projections, data related revenues will account for approximately 8% of China Mobiles revenue by 2005. SMS (and MMS) Revenue as a Percentage of Total Revenue 0.

11、0% 2.0% 4.0% 6.0% 8.0% 10.0% 200120022003E2004E2005E China MobileChina Unicom Source: Company data and industry research Monternet and Uni-Info Initiatives In February 1999, NTT DoCoMo launched a new and truly groundbreaking mobile data service in Japan, i-Mode. By 2001, DoCoMos i-Mode service had a

12、lready surpassed 30 million users. 2 Suite 4310, Jardine House One Connaught Place, Central, Hong Kong Tel +852 2973 5311 Fax +852 2295 3979 LATITUDE CAPITAL GROUP .hk Suite 11J, Oriental Kenzo Plaza 48 Dongzhimen Wai Avenue, Beijing100027, China Tel +86 (10) 8447 7398 Fax +86 (10) 8447 7396 LCG MAR

13、KET PERSPECTIVES Mobile Services Sector Review Following the lead of DoCoMos i-Mode success, China Mobile launched its own version of i-Mode in China under the Monternet brand name in February 2001. China Unicom followed shortly thereafter with the launch of its proprietary mobile data service, Uni-

14、Info, in October 2001. Like DoCoMo, China Mobiles Monternet and China Unicoms Uni-Info mobile data service initiatives have spawned the development of an entire industry of SPs. These SPs focus on developing and marketing mobile content and related services over China Mobiles and China Unicoms netwo

15、rks. Monternet and Uni-Info Snapshot Operator China Mobile China Unicom Date Launched February 2001 October 2001 Service Providers Over 400 SPs Less than 100 SPs Revenue Sharing Structure 15% commission as portion of SPs revenues and nominal network charge 12% commission as portion of SPs revenues a

16、nd nominal network charge VAS Messages Sent 2.5bn messages sent in 2001 11bn messages sent in 2002 300mn messages sent in 2001 4bn messages sent in 2002 Source: China Mobile Rmb0.15/ message for pre-paid subscribers Monternet and Uni-Info Successful revenue model has spawned the development of an en

17、tire industry focused on providing third party content and services VAS Apart from P2P SMS, the rapid growth of the mobile VAS data market has been driven by three main areas: (i) info- tainment, (ii) community, and (iii) games & entertainment. Key VAS Content Infotainment Community Games & Entertai

18、nment Ringtones Chat Trivia Icons User Groups Adventure Screensavers Interest Groups Pet News/Weather Dating Battle Games Horoscope IQ Quiz COMPETITIVE LANDSCAPE The mobile services industry currently can be broken down into two major groups of companies (i) major public listed Internet portals and

19、(ii) pure play mobile service providers. Public Listed China Portals 2002 Reg. Users 70 mn 67 mn 83 mn 10 mn 2002 Revenue $39 mn $29 mn $32 mn $203 mn Estimate * Internet-related revenues account for 16% of Ts total revenue * As of June 18, 2003 Impressive Revenue Growth by the Publicly-Listed China

20、 Portals 0 20 40 60 80 2000200120022003 LQA (US$ million) NeteaseSohuSina Note: LQA = (1Q2003 Revenue annualized) According to China Business, 30 SPs surpassed US$3 million in revenues in 2002. We have listed below the major private players in the mobile service provider market. Top Private Mobile S

21、ervice Providers in China Pure Play Mobile SPs Website Info- tainment Games & Entertainment Community MARKET VALUATIONS The meteoric rise of China portal shares this year has largely been driven by strong sales in wireless services. Year-to-date 2003, Sohu, Netease and Sinas share prices have risen

22、by 433%, 197% and 154% respectively. China Portals YTD 2003 Stock Performance 0 100 200 300 400 500 600 01-01-03 16-01-03 31-01-03 15-02-03 02-03-03 17-03-03 01-04-03 16-04-03 01-05-03 16-05-03 31-05-03 15-06-03 30-06-03 Index SohuSinaNetease As of June 30, 2003 4 Suite 4310, Jardine House One Conna

23、ught Place, Central, Hong Kong Tel +852 2973 5311 Fax +852 2295 3979 LATITUDE CAPITAL GROUP .hk Suite 11J, Oriental Kenzo Plaza 48 Dongzhimen Wai Avenue, Beijing100027, China Tel +86 (10) 8447 7398 Fax +86 (10) 8447 7396 LCG MARKET PERSPECTIVES Mobile Services Sector Review Public Valuations (US$ mn

24、) Mkt Cap LQA 2003E Netease 949.3 28.5x 23.8x Sohu 934.2 50.9x 43.2x Sina 767.3 56.4x 38.9x Mean 45.3x 35.3x Median 50.9x 38.9x * Source: LCG * As of June 24th, 2003 In addition to efforts by public companies to launch their own wireless services, a number have also entered this sector via acquisiti

25、on of existing private SPs. Private Transactions Multiples (US$ mn) Acquiror/Target % Max Purchase Price FYI Rev FYI NI Sina/Memestar 100 $24.0(a) 2.48x 10.0 x H 100 $55.0(b) (c) n.a. 9.1x (a) cash + shares with earn out (b) cash with earn out (c) maximum purchase price SUMMARY If DoCoMos i-Mode suc

26、cess is any indication of the potential of the China mobile services market, the industry is only at the beginning of a major growth cycle. With 2.5G/3G handsets becoming more prevalent and with the introduction of next generation applications, such as music and video, the mobile services market wil

27、l truly be transformed into a major media distribution channel within China. There are currently over 500 SPs in China. The fragmentation of the China mobile service market therefore represents a significant industry consolidation opportunity. Going forward, we anticipate further acquisition activit

28、y from both publicly listed China portals, which see the positive impact that wireless data service revenues can have on their share price, and international players looking for a foothold in the worlds largest mobile market. * * * * * * * * * * LCG Market Perspectives is a series of research report

29、s on recent developments in the industry sectors covered by Latitude Capital Group. This report is published for clients and business associates of Latitude Capital Group. Latitude Capital Group is an Asian merchant banking firm focused on serving middle market and emerging growth companies. We prov

30、ide a broad range of advisory services as well as private equity capital to help build Asias next generation of industry leaders. Latitude Capital Group is headquartered in Hong Kong with an office in Beijing, providing local coverage of our core market Greater China. The information and statistical

31、 data herein has been obtained from sources we believe to be reliable but in no way are warranted by us as to accuracy or completeness. We do not undertake to advise you as to any change of our views. This is not a solicitation or any offer to buy or sell. Latitude Capital Group (“LCG”) has produced

32、 this report for private circulation only. All information and advice is given in good faith but without any warranty. LCG, our affiliates or companies or individuals connected with LCG, may have used the information set forth herein before publication and may have positions in, may from time to tim

33、e purchase or sell, or may be materially interested in any of the securities mentioned or related securities. 湛湛第二、三、四、 五篇内容服务的一个总体的理论 框架,它将作出有关营销概念( 第1章)、顾客满意(第2章)、 赢得市场(第3章)的种种假定 。 思考: 你认为完整的营销管理过程 应包括哪几个环节? (二)营销过程管理(第二五篇 ) 营销管理首先从营销机会分析来选 定目标市场(第二篇)开始,设计相应 的营销战略(第三篇),并在战略的基 础上计划营销方案(第四篇),最后通 过组织

34、管理营销努力,为营销方案的执 行、评价和控制提供保证(第五篇)。 思考: 营销机会分析应从哪 儿开始?包括哪几方面的 内容? 1、营销机会分析(第二篇) 可靠的营销信息系统(第4章)是营 销调研的前提,营销调研活动主要包括收集与 营销环境相关的、有用的、连续的信息(第5 章),了解消费者市场(第6章)、业务 市场(第7章)和行业(第8章),从而为目 标市场选定和市场细分服务(第9章)。 公 司 行 业 参与 者 业务 市场 消费 市场 原料 供应商 大 气 层 大 气 层 营销环境市场行业竞争公司目标 竞争者 公 司 行 业 参与 者 业务 市场 消费 市场 供应商 大 气 层 大 气 层 环

35、境市场行业公司 竞争者 思考1: 钢板、饲料属于业务市场还是 消费者市场?为什么要问此问题? 思考2: 今天业务人员的行为的理论依 据是什么?如何看待? 2、营销战略设计(第三篇) 一旦目标选定,就得制定相应的差异化和定 位战略(第10章),并做好新产品开发的各项 营销管理工作(第11章)。产品的生命周期(第12 章)要求各种产品在不同时期都有相应的战略安排,而 这种安排必须基于公司的市场地位(第13章)和全 球化考量(第14章)。 3、营销方案计划(第四篇) 营销战略必须转化为营销方案才具可操作 性,而有效的营销方案必须从实体产品(第15 章)及其服务(第16章)、价格(第17章) 、分销通

36、路(地点)(第18、19章)、 促销(第20、21、22、24章)四大主要方面( 4Ps)展开进行。而这种4Ps应以顾客的4Cs为前 提。 4、营销努力管理(第五篇) 相应的营销组织(第24章)是营 销计划的最终执行、评价和控制的保障 。在现代营销思想的指导下,任何一个 组织及其流程应该是动态的,需要不断 地调适、再造,所有的理论最终真正的 威力即源于组织与流程的真正转变。 没有最好,只有更好。什么 是好的?适应环境并适度领先于 环境,引领行业发展潮流的就是 好的。当然,这同样也必须是动 态的。 思考1: 许多企业现行的组织架构总 体是一种什么样的结构?是在什 么时候形成的?为什么会形成这 样

37、的结构?今天应如何看待之? 企业 营销组织 市场后勤 生 产 行 政 总经理( 总裁) 财务总监 营销总监 人力总监 产品经理 研发经理 技 术 总 监 市 场 调 研 产 品 行 销 二、营销机会分析 三、营销战略设计 四、营销方案计划 五、营销努力管理 1、需求与环境(47) 2、行业与竞争(8) 3、市场细分(9) 1、差别化战略(10、11) 2、基于产品生命周期的战略(12) 3、基于市场地位的战略(13) 4、基于全球化的战略(14) 1、产品、价格、通路(1519、23 ) 2、传播与公关(2021) 3、销售队伍与市场后勤(22、19) 1、组织(24) 2、执行(24) 3、

38、评价(24) 4、控制(24) 一 、 营 销 管 理 认 知 3、赢得市场(3) 2、顾客满意(2) 1、基本概念(1) 营销管理 6-99fa-425fb1acd073Kb4u5uHRzKNQp/gew8fC/7D6MNmmSxxLV7gnOVkgEafDtT8NpXZPKyJvRVy+0DdR某咨询公司-财务分析培训讲义PPT,49,咨询,公司,财务,分析,培训,讲义,PPT,4904f123b5867f92ee454f742a59f1907e黄嘉文0002000006其他文案20200707134032130pdf转图片处理临时状态,如长时间未转换成功,尝试重新转换7c06131fa3

39、7112265a0bedc4e28bf974PT,49,咨询,公司,财务,分析,培训,讲义,PPT,4904f123b5867f92ee454f742a59f1907e黄嘉文0002000006其他文案20200707134032130文件转pdf临时状态,如长时间未转换成功,尝试重新转换7c06131fa37112265a0bedc4e28bf974cf698d3 某控股股份有限公司 招聘管理办法 某控股股份有限公司 招聘管理办法 北森纵横人力资源咨询有限公司 二零零四年九月 北森纵横人力资源咨询有限公司 二零零四年九月 某控股股份有限公司招聘管理办法 第 1 页 共 35 页 目目 录录

40、第一部分 某控股股份有限公司人员招聘制度. 2 第一章、总 则 . 2 第二章、招聘原则 . 2 第三章、招聘计划制定及审批 . 2 第四章、对应聘人员的考察: . 3 第五章、录用及报到 . 4 第二部分 某控股股份有限公司招聘工作实施细则. 5 第一章、招聘标准 . 5 第二章、招聘费用管理 . 5 第三章、招聘渠道的选择 . 6 第四章、内部招聘 . 6 第五章、外部招聘 . 7 第六章、招聘工作的责任人 . 8 第七章、招聘工作流程 . 10 第八章、对应聘人员的考察 . 12 附件一、 招聘工作简图. 18 附件二、 招聘工作总图. 19 附件三、 内部招聘流程图. 20 附件四、

41、外部招聘流程图. 21 附件五、 部门年度用人计划表(范本) . 22 附件六、 用人需求申请表(范本) . 23 附件七、 年度招聘计划(范本) . 24 附件八、 季度招聘执行方案(范本) . 25 附件九、 计划外用人需求申请表(范本) . 26 附件十、 应聘登记表(范本) . 27 附件十一、 面试评价表(范本) . 28 附件十二、 员工登记表(范本) . 29 附件十三、 员工薪酬岗位变动表(范本) . 30 附件十四、 综合能力、素质面试题库. 31 某控股股份有限公司招聘管理办法 第 2 页 共 35 页 第一部分第一部分 某控股股份有限公司人员招聘制度某控股股份有限公司人员

42、招聘制度 第一章、总第一章、总 则则 第一条、 适用范围:本制度适用于某控股股份有限公司(以下简称公司)全体员 工。 第二条、 目的:为规范招聘工作,特此制定本制度。 第三条、 招聘工作的界定:自人力资源部接到有效招聘任务开始,至应聘人员通 过试用期,成为公司正式员工止的全过程。 第二章、招聘原则第二章、招聘原则 第四条、 内聘优先原则:在公司出现职位空缺时,在条件相同的情况下公司员工 将比外部应聘者优先聘用。 第五条、 严格考察原则:所有招聘都需经过用人部门和人力资源部的双重考察, 除背景调查外的考察方法及内容对于内部招聘和外部招聘完全相同。 第六条、 资格优先原则:应聘者应首先具备所应聘岗

43、位的任职资格,对于特殊岗 位或特殊能力的应聘者,在任职资格上可适当放宽。 第七条、 有效评估原则: 人力资源部必须选择在职位比应聘者应聘职位高至少一 个职等、且在用人部门任职的面试官对应聘者进行专业能力考察,确保 可以对应聘者可以进行有效评估。 第三章、招聘计划制定及审批第三章、招聘计划制定及审批 第八条、 年度招聘计划: 一、 各部门在每年一月底之前,根据部门年度工作计划,向人力资源部 提交部门年度用人计划表 ; 二、 人力资源部根据各用人部门需求,及公司发展预测、公司人力成本 预算、组织机构调整、现有人力资源情况、员工流动等因素,统一 拟定年度招聘计划,并与各部门主管经理、分子公司总经理讨论; 三、 人力资源部将讨论通过后的年度招聘计划进行汇总,并将汇总 某控股股份有限公司招聘管理办法 第 3 页 共 35 页 计划上报公司总经理审批; 四、 经审批通过的年度招聘计划由人力资源部备案,作为工作依据。 第

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