1、 Crowne Plaza Standards Manual ? Decor and FF&E Standards ? J a n u a r y 2 0 0 11 Introduction ? ? 2 DECOR AND FF&E STANDARDS ? Statement of Purpose The purpose of the Decor and FF&E Standards for Crowne Plaza hotels and resorts is to establish acceptable standards and guidelines for the interior a
2、rchitectural finishes, interior design and graphic design for the group of Bass Hotels & Resorts representing the Crowne Plaza brand. The intent is to offer a reference point for the architectural and/or interior design professional to establish the appropriate quality and consistency of architectur
3、al detail and definition of space, along with fabrics, furnishings, decor and lighting, which define Crowne Plaza. The Standards will establish a consistent level of guest expectation and a means to measure and maintain the same level of quality at every Crowne Plaza property. The intent is not to r
4、estrict creativity and variation within the brand, rather it is to allow for freedom of design expression appropriate to each market while meeting the overall corporate goals. ! #%$&(#)*(,+.-0/01%2%304050687%9;:=A0B0C8D%30E8FHG0I8J8HK.LM1H2ON%P%Q?RTS8U;:V! #$&(#)*(W-O/85YXA182WZ0W%WOB_aZ0bO3dcMe8Z8b
5、W88fWP8GOI83OgWh?i=j?kT:MJO%O38Z0bOl.m%n8oWp8qWr0s_atOu83WH:8?_MOJ%0%W00HkG?:00U._=8ZHb00?=A48%000q8Hi These Standards are intended to be used for several purposes. For potential investors and owners of Crowne Plaza properties, this document defines the commitment to quality of Crowne Plaza hotels a
6、nd resorts. Architects, interior designers and other design professionals should use this information as a guide in the design process for the construction of new properties, and for the renovation and upgrading of existing properties. Franchisees should refer to this document to establish the scope
7、 of work required for the conversion of their properties to the Crowne Plaza brand. Crowne Plaza hotels and resorts will use these Standards for the evaluation of property compliance for the Architecture and Design Review (A&DR) process. Note that the A&DR remains in effect for up to one (1) year fr
8、om the date of the original A&DR visit; after one year, another A&DR will be required. 8%G%I8TU%q?k:0iT-0/%1%2000%WH%00%8._08%OH;,! %$&(#)*(8-0/5?X182OO485O6?vMw:Mi=0W?Z0bOO3Oj8WpO88WZ8b8l.m%O8W?:=0O%H3O8OO?:=W8W88uO?0_O8dWW%WzHgWh?iOW8W0OW0OO0?TW%80:=8088z,! #%$&(#)*(8-0/05YX1020W;:O0W.Oi,# #0$&(#)
9、*(O-8/05YX1%2000HZ8b8zW%a8qOGOIO8OO8z?vM:MW8?ia0g?8:J8%zZ8bOW0O?%8?8?OHp?0p?._a8p?%;:HOZ%b08.i The goals and standards set forth in this document establish the minimum architecture, interior architecture and interior design parameters for Crowne Plaza hotels and resorts. Hotel owners and their desig
10、n professionals must meet or exceed these criteria. When specific design issues are not addressed, these Standards are to be used as a guide to establish design intent in order to develop innovative design solutions that meet or, as governed by market forces, appropriately exceed the intent of the S
11、tandards. This document also establishes the review process that will be an on-going collaboration between the property owner and Crowne Plaza hotels and resorts. 00q0%?;:?kG03%G0IOJ8,! #%$&(#)(O-0/%5X1%28%0H?_MH838Z%b?:0i=182OW03OO?:=OWZ8bO8W8O8f?OW0GOIdi%W0OZ8b! #$?%&08_M0q8GI(?=z%gOh8Oz0Z8bWP)8?*
12、O8W:aZ0b?+-,.OedO?_0/123,0Of84?65H_=OG0I?:?c0i#78H?MZ8zMH00%3,! #%$&(#)*(-0/%5X1H2;M?890;:O?:;0?i目的陈述3 Standards Organization The Decor and FF&E Standards is one of four Standards Manuals to be used in the design, construction and operation of Crowne Plaza hotels and resorts. The four Standards Manu
13、als are: %B0C8D%3A?B8E8FHG%IOJ0JCTq0%0G0I?DE?F8p._8Z%b;=%?G0,! %$&(#)*(H-%/%5X1%2?iTHCTq0G%I?D?EI%UJ Design and Construction StandardsKLM?N?O=?KLM?N?O=?KLM?N?O=?KLM?N?O=? These Standards establish the minimum architectural, engineering and equipment criteria for construction, renovation and conversi
14、on of Crowne Plaza properties. 8%G%IW?,! #H$&(#)*(O-%/%5X1%200.=0%3W8ZH?=H?=%038ZP;:?0G%I?i Decor and FF&E Standards Q6RTSUV?WM?X?Y=?Q6RTSUV?WM?X?Y=?Q6RTSUV?WM?X?Y=?Q6RTSUV?WM?X?Y=? These Standards establish the minimum requirements for interior architectural finishes, interior furnishings, finishes
15、 and equipment, and interior decor. 8%G%I0O.=H8%B.ME0FzMZ08Z?P.:?0i Service Standards=These Standards establish the requirements for the day-to-day operation and management of Crowne Plaza hotels and resorts. 8%G%I0O.,! %$&(#)*(8-0/%5X1H2?:XG0%3ON%PHi Brand Identity Standards_?a=_?a=_?a=_?a=These St
16、andards establish the rules for use of the Crowne Plaza logo, exterior and interior signage, rules of advertising, etc. 8%G%I8b?,! #%$&(#)*(O-0/%5X1%20G?c%38edHG0?fgh0:i;i Although these components address different issues, they are intended to complement one another. They should therefore be used f
17、or cross-reference when preparing documents and specifications for a particular aspect or area of the hotel or resort. jNk?OGOIlO0:m.?n_mo?pOWJ?q.r?s:Witu.0182:mWp0?.?n?vw8IP8083xyiOH0_=8HG0I0z?|%?8rHs?i Other documents are also part of the Crowne Plaza requirements. Examples of these documents are
18、the technical systems specifications which establish the design criteria for telephone, computer, property management and other related systems, and standard operating procedures. Requirements of the specifications are summarized in the Design and Construction Standards. These systems can be provide
19、d by Crowne Plaza hotels and resorts, or the criteria can be used by engineers as a guideline to design these systems in compliance with corporate standards. j?p8p%0%T8J,! #H$&(#)*(O-%/%5X1%2%:=p?i#I?xy0?i88e;b?;0N8P03OjOO?O0WZ8bOG8IO3OG8I?W?0di=WZ0bO3W88GOI?M8WiW00i0?(O! #%$&(#)*(8-0/%5X1%20n0o;_0%
20、0%8Z%b8%fO0G0I0:m-=8HG0IOg0h;i 标准体系4 The Decor and FF&E Standards are divided into the following sections: %B0C8D%3A?B8E8FHG%IO;TU?n8%q?3J I. General Notes and Overview8888 General Notes and Overview gives the design philosophy and procedures for compliance with the Decor and FF&E Standards. WH%f80B
21、0C8DH38E8FHG%I?=ZHb?7?%PH38?i%i II. Facility Descriptions and Functional RelationshipsK?0M?K?0M?K?0M?K?0M? The majority of the Facility Descriptions and Functional Relationships is located in Section II for Design and Construction Standards; described are the general finishes, construction, power, l
22、ighting and special requirements for all functional uses of the hotel, from guestrooms and meeting spaces to employee facilities and the loading dock. That section also delineates important functional relationships needed to establish an efficient hotel design. |;:MZ?83?3?%T?:Z%b038%G0I?%_=0?H30vw?O
23、m%8Z8380vO:=p?00B;=Z?z?T.H081%20%3H:?08?M0iT0p?;T08%0p%q0?;:1%28Z%b%O:%0Z?H0?i Guestroom and Guest Bathroom Plans and Elevations, pertinent to Decor and FF&E Design Criteria, are shown in this section for Decor and FF&E Standards. 8?8:=?00B0C0D%3AB0E8FHG0I?:?%?T?W8:#?ncT30nc III. Decor and FF&E Desi
24、gn CriteriaQ6ReS?UV?W?M?X?YK?L=Q6ReS?UV?W?M?X?YK?L=Q6ReS?UV?W?M?X?YK?L=Q6ReS?UV?W?M?X?YK?L= Decor and FF&E Design Criteria describes the goals of the interior architecture and interior design, as an extension of the architecture, and to establish the appropriate level of finishes, furnishings, light
25、ing, artwork and accessories for Crowne Plaza hotels and resorts. W%H?:m?;_a0B8C8D%3?AB8E8F%ZHb0G0I08H838Z%b?:kG8?_O%-8/81%28O.j%0B;ME0Fz=OFzmy;v0j%m0Z?0?:?%?i Appendix for North America?3m?3m?3m?3m This Appendix contains the Preambles for Artwork, Bedding, Carpet, etc., as well as General Specifica
26、tions for Fitness Center Equipment, Supplies, etc, which are pertinent to North America. For specifications in other areas, request information from the Area/Regional Director in charge of Technical Services. ?a8K0?:my;vH?kv3?4?.;:=Z?P%30Z:x?yiW;iOj04-vO:xy?iOz_6#?xy.:?vmw08N20?.i5 Section I General
27、 Notes and Overview ? ? ? ? 6 Section I Decor and FF&E Criteria Design Philosophy First Class. Smart Choice. This defines Crowne Plaza hotels accommodations and facilities for business and leisure travelers. The hotel, its landscaping, interior spaces and finishes must be positive and contributing p
28、arts of the upscale experience for hotel guests. An appropriate level of service must also be consistent with the quality of the architecture and interiors. 6?3?3?3?3H08.,! #%$&(#)*(O-0/H5X1%2?:?%38ZP0ZOJ8H3?0?:=Hl?:OiOqW102_OZO3WM.a8BWO?Of3?:a8l33.iO83W102OHOOTvw0?:?.i Beyond the impression the hot
29、els architecture and surrounding landscape give, the initial impressions the Crowne Plaza guest has arriving at the porte cochre, entering the lobby and registering at the front desk are very significant. The primary public spaces, particularly the restaurant, bar and meeting facilities, are continu
30、ations of the initial spaces. Leisure and fitness facilities must be oriented to the needs of the guests and consistent with the brands standards and guidelines. Standard guest corridors, rooms and baths are expected to be compatible with the overall design and quality of the hotel. The Crowne Plaza
31、 Club Level and Club Lounge must provide an alternative style and decor that are readily apparent when compared to the standard guest floors. Back of house areas, including the mechanical and service areas, are expected to be clean, efficient and supportive of the staff that serve the hotel guests;
32、these areas must also fulfill the architectural and technical requirements noted in the Design and Construction Standards. All areas of the hotel must be compliant with local building codes and ADA requirements; compliance is the responsibility of the hotel owner. ?M1%2:M%83?m888l?:?Fd;_0%l?8,! O$&(
33、#)*(8-8/05X102?._=8|3?W:mOp?0diMpO88?:Hvw_?8jzJ? ?1!3?#808OOJ?.p$?%?:azim6?:HZzzWW.Wld:_z3.1O2:GWIWz?OzpOdiMG3?:&.M3?WO:MZ0b0W0102?O8Z0b?v=w89?(?i)0?*G8I?_a! #%$&(#)*(8-0/%5X1%2:%+,?-z3.+,z1.ZWb./0Op?1.2.3.4Wz3WzBd_H1W2-O333O33v?wWW?5.67_z98O?:W?;WW0182W0l?3;:Hm0H=Wvw:aZW8OO0fWZ8bOW0G8I8%zxy?:iT1%20
34、0-vw?:=Z0000%fzm48H8G%I03=1%2%8%A%B08?iOC?i Outstanding and creative design by professional designers for the interior architecture and interior design of the hotels ambiance is critical to the success of Crowne Plaza hotels and resorts. Generally, design firms must be highly competent and well expe
35、rienced with hotel and hospitality facilities. Examples of the firms hotel expertise and experience, as well as related experience, are to be submitted for review by the Technical Services Department. Crowne Plaza reserves the right to not approve any design firm, or individual designer, that cannot
36、 demonstrate sufficient competence to fulfill the requirements of the Standards of Crowne Plaza hotels and resorts. The Crowne Plaza Technical Services Department can recommend alternate design firms. A00Z%b0WH1H2?:H830Z%bD8FHEGF:008ZHb._aJ! #%$&(#)*(8-0/%5X1%2/?:?Hdi=pO3._Z8b.80OOF0?I.J;:aZ8bH?_W18
37、2O3308OOZ?.nWF%GFLKMN:aZ8bWOdiaF0O182OO?P?Q83O?OZ8bO?O?:aZ0b.O;:MZ8bWeOW08tOux?y?$RH:%STi,! #0$&(#)*(W-8/%5YX1028U?V?W0fO-8/01028G8I0:;8?X08Y?B?Zm;:=ZHbW30q%l8Z%b0i,! #%$&(#)*(O-0/H5X1%2?x?y?(0j%0o_?:Z%bW0zi In developing a design solution for a particular Crowne Plaza hotel or resort, it should be
38、noted that the aim of Crowne Plaza is not to make an architectural or interior design statement, or reflect the cutting edge of design philosophy. Rather, the intent is that Crowne Plaza hotels and resorts create a timeless design that is appropriate to the hotels location and competition. The desig
39、n is to have an appearance that is Upscale with Value. .?OqW-O/8182b?Z8b?.WeO_O?O-8/O182?:MZ8b?kG8Ja?bW0OTZ%b?_88J?cd?e?f:MZ8bWP)?i=zJW%-O/85YXA182O8Wp8q?ghd:aZ8b?_H8102?4OO?C80O._M8qOZ%bO?Y?cd?i?jki?jki?jki?jk?llll?m.noprqm.noprqm.noprqm.noprqssss 设计基本原理7 Using the Decor and FF&E Standards Q6ReSUVW
40、?M?X?Y=?tuQ6ReSUVW?M?X?Y=?tuQ6ReSUVW?M?X?Y=?tuQ6ReSUVW?M?X?Y=?tu The Decor and FF&E Standards are intended for a variety of users. First, for the building owners and investors it establishes the physical and aesthetic requirements for Crowne Plaza hotels and resorts as a competitive reference in the
41、 full-service business and leisure markets. These Standards are also to be used as a design and planning reference by architects, interior designers and other design professionals when developing plans, details, finishes and specifications for hotel construction and renovation. The Standards also se
42、rve as the basis upon which periodic property evaluations by Crowne Plaza hotels and resorts will be made in order to maintain consistent quality throughout the Crowne Plaza brand. M;B;C;D.3A-B?E;FzG;I?J?v1?bi?w_%.;.3;?Wz.d_%zq.G.I?,! 0$&(#)*(0102OZ0=W%p0q?&8?H3O:%?xy08:=1028W%08F0?CzL8:3?z.?n:MiW8G
43、OI?=OW;Oz01828OW883OW?|?n?c0?dc%aBn83?x?y?iW;:=W?Z0bOO3OjpOO?:MZ8bOlzm?i-O/85?X182?O0OOO8_aO8G8I?(?zH-/01%2%8%:23?v;:0I?.i For a building type as complex and varied as a full-service hotel, and for the variety of market conditions under which the hotel operates, it is impossible for any Standards ma
44、nual to address each condition necessary for a complete and successful interior architecture and design scope of work. These Standards establish an overall design philosophy, in addition to addressing specific design issues. z?SH83?34O182?:M0.?4dOHOW0?8WU?GW:M182_%OOp0q0G8IDE(?&O8O_%?/?48OWT0W3WZ0b?
45、:M8q?8di?m&O?OZ0b?:3 ?_aO0G0I?8W.MpqWz:Z%b8P)i As with any such document, these Standards will be modified on a periodic basis as market conditions and technology develop and change. Design of the interiors of new and renovated hotels shall comply with the latest Standards available. Should these St
46、andards be changed or modified during the design process, the changes must be incorporated in the design to the maximum extent possible; this will be accomplished through consultation with a Crowne Plaza representative. After completion of the construction or renovation, and installation of finishes
47、 and furnishings, compliance with any modifications made to these Standards will not be immediate; however appropriate modernization will be required on a specific timetable. Modifications that represent significant changes in market philosophy, technical advances or market competitiveness will be n
48、oted with a specific compliance deadline. Other less critical changes will require compliance on a normal schedule of capital improvements. ?=O?:a0_aW0GOI(d9?W8?W83xy?0Oz8?4OO?Z?M?r?.?$?.?.rr?9?r9?.?G?r?.?.%?r?.%.%?.?.?r9?.r?9?% In addition to these Standards, all local, state or province, and natio
49、nal building codes and ordinances, life safety codes, health department requirements, zoning ordinances, and Americans with Disabilities Act (ADA), and other directives enforced by building officials shall be strictly adhered to. Therefore, it is important for building owners and managers to hire co
50、mpetent design professionals who are familiar with these requirements and their effects on hotel design. This will serve to expedite the design process as well as the approval process with local governing authorities. Time and money will be saved through the development of design solutions that comp
