1、系统）, all of which are connected by the overall network, were established in 210 large and medium sized cities. The significant reform in treasury management, credit management, financial control and accounting systems have also been made in the same year, all of which have been aligned with internat
2、ional standards since then. CCB has signed up with nearly 500 large and medium sized enterprises to provide them a package of comprehensive financial services. Joining with over 10 super large companies, CCB has also set up nationwide sales settlement networks. As a part of its efforts to improve th
3、e asset quality, CCB successfully expanded its financial services into information product and service for industries. CCB expanded many new businesses to the long card function, including debit card (saving card), account transfer card, IC card, and various co-branded cards. Page 64 Strictly Confid
4、ential Copyright China Research Corporation 2002 CCB Major operation advantage CCB provides comprehensive financial services to 500 large and medium sized enterprises and sets up nationwide sales settlement networks along with over 10 super large companies. CCB develops various intermediate business
5、es. CCB obtains 70% personal living house mortgage loan market CCB executes a marketing strategy of “key industry, key product, key region and key customer”. Major operation disadvantage Internal organization structure, business scopes and working stream should be re- designed Lower economic efficie
6、ncy and higher operation cost should be improved CCB has no long term plans, because it changed its governors frequently Major system advantage E-bank, telephone bank & mobile bank promoted CCB centralized database but distributed system equipment Major system disadvantage CCB has no private network
7、 gateway The PSTN backup system of CCB is low feasibility CCB has no advanced internal satellite cleaning system Page 65 Strictly Confidential Copyright China Research Corporation 2002 CCB Financial highlights 2000 & 2001 Page 66 Strictly Confidential Copyright China Research Corporation 2002 CCB IT
8、 spending from 2002 to 2003 180,454 198,436 19,94316,482 8,249 4,240 15,532 12,731 24,768 19,974 71,370 58,500 22,496 18,747 311,128 360,793 - 50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000 2002(e)2003(e) unix server non-unix serverstorage softwareservicesnt server otherstotal us$ 00
9、0 CCB IT spending will increase by 16% in 2003 than that in 2002 The spending in all IT items will show an increase trend. The fast growing will be spending in non-unix server with an annual growth rate of 99%. The spending in unix server will increase by 21%. Both software and service spending have
10、 relatively high growth rate of 24% and 22% respectively. The spending in nt server will increase by 20%. Page 67 Strictly Confidential Copyright China Research Cornn700簀渀渀0nn9769腸!渀渀0匇offic頀諸漀瀀0転outsourcingcmt鈀瀀搀昀0pp瀀甀0r簀)爀攀昀攀爀攀渀挀攀0reques簀#爀椀最栀琀0sap.do耀?簀1猀挀椀攀渀挀攀开氀漀最漀0securit#猀栀愀瀀攀猀0啕showlette耀?韬猀漀
11、昀琀猀漀氀0speaklogo.gi)猀琀漀爀礀氀椀渀攀0sunki耀?7琀攀氀氀氀漀最漀开最椀昀0tiona_39_01.do萀B萀琀椀琀氀攀渀攀眀0tools_desig耀?B耀9琀漀漀氀猀开漀瀀琀挀栀搀漀挀0to簀啂镕琀爀愀椀渀椀渀最0ucture_r7_c蓼)甀渀琀椀琀氀攀搀0鋣v簀頦瘀愀渀0waltdisc簀%眀椀氀氀椀渀最0收workshop_compsrv.do踀B耀眀漀爀氀搀洀愀瀀0xi簀B稀搀挀瀀0薑zhishiyuand瑞0一嘭耀?鑎0一句耀?踀遂問0睷倀耀?舀煑0儀耀?萀硂0匀嬅耀?踀婓0吀耀?言啂0狂圀廎。耀?0嬀斌耀?舀東0帀圂耀?萀葞0开帺耀?鈀0天天文档在线 联系
12、qq：744421982Why Arthur AndersenArthur Andersen is pleased to have the opportunity to offer our services to the Louisiana Health Care Authority (“LHCA”). We have a long history of assisting organizations like yours make decisions, implement strategies and tactics, and integrate information systems re
13、quired to succeed in the challenging healthcare environment. We believe our understanding of the projects requirements is thorough, based on site visits, interviews with LHCA leaders, and our review of the Request for Proposal.We commit to making a seamless transition as your new partner on the Ambu
14、latory Care Initiative. Given our site visits to the Medical Center of Louisiana at New Orleans, L. J. Chabert, and University Medical Center, conference calls with E. A. Conway, Huey P. Long, and Washington St. Tammany administrators, extensive review of materials from the procurement library, and
15、our personal meeting with LHCA management, we believe we understand your needs and stand ready to face the challenges presented to you immediately. The Arthur Andersen Project Partner, Medical Director, and one of our facility Project Managers performed the site visits and met with LHCA management i
16、n order to better understand your needs so that we will have the knowledge and ability needed to ensure a smooth transition early in 1996.In response to your Request for Proposal, we have developed a customized approach to meet the needs of LHCA as it continues its Ambulatory Initiative. Our approac
17、h is founded on our commitment to exceed your expectations throughout our relationship and to make a seamless transition at the onset. Knowledge transfer is a cornerstone of our approach. We have learned that our clients benefit the most from learning to be effective problem solvers rather than from
18、 having answers supplied to them. We will seek to build models for affecting change and to empower your people with the skills to build and sustain long-term improvement.During our site visits, we held numerous conversations about the current performance monitoring and benchmark analysis system used
19、 in several LHCA facilities. Our discussions revealed some data integrity weaknesses in the current system and negative employee reactions to the amount of time involved in data collection. Of the sites where the system had been implemented, only one is still using the system to its full capacity. B
20、ecause we understand the importance of having an effective, user-friendly system to measure performance, we will develop a new automated performance monitoring system at no cost to LHCA. This system will become the property of LHCA at the conclusion of the project.We have assembled an experienced te
21、am of professionals to focus on the Ambulatory Initiative. Our commitment to offer you our best people is demonstrated by the fact that we will staff the project with a full-time Arthur Andersen Partner and three full-time Managers who will each commit 32 hours every week to the LHCA Ambulatory Init
22、iative. We also plan to staff a Medical Director 24 hours per week to enhance medical school and physician relations, and to assist the physicians through this important change process. The remainder of the project team is comprised of an experienced group of technical, clinical, and operational pro
23、cess professionals. Our experience accomplishing initiatives such as yours is plentiful. We have highlighted only the most relevant engagements in this proposal, but as a firm we have helped hundreds of similar organizations achieve their operational efficiency, reengineering, and process improvemen
24、t goals. Our commitment to the healthcare industry is sincere, and our track record of service is long. We will address the “human” side of change throughout the process to ensure lasting results. This change management philosophy and strategy throughout the project will take steps and interventions
25、 to begin shifting attitudes and behaviors that are barriers to successful and lasting change for LHCA.Finally, our cost proposal provides LHCA with strong value resulting from the experiences and backgrounds of the qualified project team assembled for this process. We commit to provide you with exc
26、eptional service at a reasonable cost throughout our relationship.The Straightest Route to the AnswersArthur Andersen can help you define the issues that will shape the future for your organization. We draw on the practical experience gained as we help improve the performance and competitiveness of
27、our clients.But thats not enough. We also make it our business to constantly monitor the healthcare industry and all the sectors of the economy that influence it. We not only keep a watchful eye on legislators and regulators, but we keep abreast of the market and the opinions of your peers, consumer
28、 representatives, physicians and employees and trustees.It is our experience that, by providing our clients with a far-reaching perspective, underscored by our hands-on experience, they will have the information and support it takes to succeed in these challenging times. This approach to providing c
29、onsulting services to the healthcare industry has made us a leader in the marketplace. We are certain that we can do the same for your organization.Exceeding Client ExpectationsBeing responsive to the needs of our clients is the first step to ensure that we exceed their service expectations. At Arth
30、ur Andersen, we view this as a continuous process. Each engagement begins with client participation in a client service team meeting to define the clients goals and objectives. Our plan is to partner with you to exceed your expectations with proactive and creative advice and service delivery. Freque
31、nt communication between senior management and engagement leaders ensures a dynamic plan that is continually refined based on your feedback. Satisfaction levels are evaluated by an independent firm and compared to other major accounting firms on an annual basis. The chart on the following page is pr
32、ovided for your review.Financial StrengthArthur Andersen LLP is a private limited liability partnership and a member firm of The Arthur Andersen Worldwide Organization. As such, we have no requirement to prepare financial statements for external release. However, to demonstrate the financial strengt
33、h of the organization, we can state that as of August 31, 1995, The Arthur Andersen Worldwide Organization had working capital in excess of $1,200,000,000 and net assets in excess of $1,700,000,000.We believe the financial strength of the Arthur Andersen Worldwide Organization is unsurpassed by any
34、other professional services firm. This ensures that we will be there to serve you as you grow on a long-term basis. Our net fees have grown from $5.6 billion in 1992 to $8.1 billion in 1995.More Than 2,000 Professionals Serving the Healthcare IndustryThe professionals of Arthur Andersen work as a te
35、am to bring you solutions that are proven, creative and insightful. They offer a range of targeted services specially designed to meet the demands of an industry whose challenges are like no other.Healthcare Clients Reaffirm Arthur Andersens Commitment to Client Service In May 1995, the Emerson Comp
36、any surveyed 219 of the largest Healthcare clients of the major accounting firms, including Arthur Andersen, Deloitte Touche, KPMG Peat Marwick, Coopers & Lybrand, Ernst & Young, and Price Waterhouse. The purpose of the study was to assess the level of satisfaction clients have with the services pro
37、vided by the firms. The Emerson Company has provided information services to the major accounting firms since 1983.Arthur Andersen received:v First or second ranking in 12 out of the 13 areas evaluatedv The highest number of five-star ratings, seven out of thirteen possibleHHHHH Performance Improvem
38、entHHHHH Audit/Accounting ServicesHHHHH Tax ServicesHHHHH Knowledge of BusinessHHHHH Partner ResponsivenessHHHHH Staff ResponsivenessHHHHH Professional Reputation of Firmv The only five-star ratings in tax and performance improvementSource: 1995 Big Six Health Care Client Satisfaction Study, The Eme
39、rson Company, May 1995Technical Compliance DocumentationAnnual Notice of Form of Practice and CPA Firm RegistrationSubmitted on page 8a is the registration of Arthur Andersen, LLP with the Louisiana State Board of Certified Public Accountants. This document represents the firms license and authority
40、 to do business in the state of Louisiana. This is the 1995 Annual Notice of Form of Practice and CPA Firm Registration. The 1996 license will be available in January, 1996.Evidence of Signatorys Authority to Submit Proposals and Sign ContractsAs indicated by the enclosed certificate on page 8b, sig
41、ned by the Assistant Firm Secretary of Arthur Andersen, LLP, Donna D. Verret is authorized to execute on behalf of Arthur Andersen, LLP any documents related to a Request for Proposal for the State of Louisiana Health Care Authority. As also indicated in the enclosed certificate signed by Donald C.
42、Thomas III, MD, Donna D. Verret is authorized to execute on behalf of Donald C. Thomas III, MD, a subcontractor of Arthur Andersen, LLP, any documents related to a Request for Proposal for the State of Louisiana Health Care Authority.Disclosure of OwnershipNo individual partner within Arthur Anderse
43、n, LLP possesses five percent or more ownership and/or voting power. Therefore, no Disclosure of Ownership is required by the Secretary of the State of Louisiana, and the Disclosure of Ownership document contained in Appendix J of the Request for Proposal is not applicable.Joint Proposers and Subcon
44、tractors Confirming StatementsNo joint proposers are included in this proposal for the Louisiana Health Care Authority submitted by Arthur Andersen, LLP. Therefore, a statement of joint proposers confirmation of the general terms and conditions of this Request for Proposal is not applicable.One subc
45、ontractor, Donald C. Thomas III, MD, is included in this proposal for the Louisiana Health Care Authority submitted by Arthur Andersen, LLP. Therefore, a statement of the subcontractors affirmation of acceptance of the general terms and conditions of this Request for Proposal is included on page 8c
46、signed by Donald C. Thomas III, MD.Assumptions and Clarifications to Louisiana Health Care Authority Request for Proposal to Provide Services to Continue the Ambulatory InitiativeWe affirm our acceptance of the general contract terms and conditions set forth in the Louisiana Health Care Authority Re
47、quest for Proposal with the assumptions and clarifications listed below. Our proposal is submitted with the understanding that we will have the opportunity to negotiate a mutually agreeable contract with LHCA upon contract award, to include a satisfactory resolution of the following:With regard to the requirement in Paragraph K o
