1、Reception Morning Shift Check-listTimeDaily WorksSignature7:00Read Log Book and Sign inHandover with Night ShiftMake sure GSA have enough cash float&exchange memoCheck facilities and stationaries and cleanessChinese Invocie check8:00Show room key refreshVIP due-out billing re-checkPrint A136 & R126
2、for Trace and Specials Forecast F/U9:00Arrival rooms assignment re-check12:00Print A112 to handling with Due-out rooms14:30Print D140 for GSA billing check accordinglyAsk shift leader to recheck and sign on D140GSO Email Check and F/U accordingly14:50Check the MR enrollment acheaive 5GSO ensure Depa
3、rture PSB check outGSO hand over invoice15:15.Close CashierDrop cash and folio to FinSign OutMEMO:Date: Checked By: Reception Afternoon Shift Check-listTimeDaily WorksSignature15:00Read Log Book and Sign inHandover with Morning ShiftMake sure GSA have enough cash float&exchange memoCheck facilities
4、and stationaries and cleanessChinese Invocie check16:00Ensure the late C/O are reasonable and the reason isadhered in PMSPrint A136 for Trace F/U Arrival rooms assignment re-check18:00Assign room for next day arrivalsClose Open Folio and Due-out PM rooms20:00Print A106 for high balance check Reserva
5、tion form filling-inPrint P112(next day VIP only) for VIP rebate22:30Print B102 and A192 for PSB & Bucket check (Supervised by GSO particularly)GSO Email Check and F/U accordinglyPrint D140 for GSA billing check accordinglyAsk shift leader to recheck and sign on D140Check the MR enrollment acheaive
6、5GSO hand over invoiceHandover with night shift23:15Close CashierDrop cash and folio to FinSign OutMEMO:Date: Checked By: Reception Night Shift Check-listTimeDaily WorksSignature23:00Read Log Book and Sign inHandover with Afternoon ShiftMake sure GSA have enough cash float&exchange memoCheck facilit
7、ies and stationariesChinese Invocie check0:00POS machine settlement and rechargeBefore NightAuditRecheck Hotel N Air group key and voucherC/O due out PM rooms and add on for next dayRebate 9001 (B114) and 9500 accordinglyPrint B202 and T122 for arrivals room and vacant roomsDuring NightAuditCheck PS
8、B With FD110 check INHPut All Outlets receipts together in conter No.1After Night AuditEnsure all PM rooms checked in as below:9001 9020 9049 9500 9501 9502 95039518 9600 9504 9505 9506 9507 95089511 9512 9513 9514 9515 9516 9517Package and Promations rebateDue out Rooms City Ledger (P102)Group room
9、 key holder preparationPrint reports for outlets as below:A102*2 A130 A134*2 A162*2 A164 A174 B102Includ package guest in house new (for IRD)Tidy up the reception areaEnsure next shift has enough stationary7:00Print D140 for GSA billing check accordinglyAsk shift leader to recheck and sign on D140Ha
10、ndover with morning shift7:05Hand over invoice7:15Close CashierDrop cash and folio to FinSign OutMEMO:Date: Checked By: H:WenkunetFileRoot12022-8744a74c26-3d37-4a5d-a925-53551e45e38a1853819b8641b5d765cbaa5ab689a175.xlsGSO Check-listGSO 检检查查清清单单ShiftDaily Works9:00Short briefing from GSM GSM简报9:20Cou
11、nter set up, cleaness check 准备好，清洁检查9:30Job distribution according to GSA check list根据GSA检查表进行工作分配10:30Lunch organize 午餐组织14:00Departure & Room Arrangement Review 离开和房间安排审核14:20Afternoon briefing prepare 下午准备简报15:00Check the D140 of A shift 检查A班的D14015:30Room move report check & bucket check房间移动报告检查
12、和桶检查16:00Check the RC,modify, PSB,upsell of morning shift控制中心，修改，PSB，早班上岗16:30Check the MR enrollment acheaive 10 检查MR登记达到1017:30Review morning shift check list and handover to GSM.审核早班检查表并移交给销售部。18:00Handover with B shift B班交接CommentsMEMO:Anything unfinished must be handovered accordingly.未完成的工作必须相
13、应移交。H:WenkunetFileRoot12022-8744a74c26-3d37-4a5d-a925-53551e45e38a1853819b8641b5d765cbaa5ab689a175.xlsChecked By: Date:H:WenkunetFileRoot12022-8744a74c26-3d37-4a5d-a925-53551e45e38a1853819b8641b5d765cbaa5ab689a175.xlsSignature走在路上GSO Check-listGSO 检检查查清清单单H:WenkunetFileRoot12022-8744a74c26-3d37-4a5d
14、-a925-53551e45e38a1853819b8641b5d765cbaa5ab689a175.xlsGSO Check-listShiftDaily WorksSignature14:20Short briefing with Morning shift GSO14:40Attendent Afternoon shift briefing 15:30Counter set up, cleaness check 15:40Job distribution according to GSA check list16:00Room assignment review16:30Dinner o
15、rganize18:00Handover with Morning shift19:00Check the invoice of departure VIP on next day20:00Room assignment for next day arrival21:00Highbalance review21:40Check the RC,modify, PSB,upsell of afternoon shift22:20Check the MR enrollment acheaive 1022:40Review Afternoon shift check list and handover to GSM.23:00Handover with Night shiftCommentsMEMO:Anything unfinished must be handovered accordingly.Checked By: Date:
