1、Breakfast2010 The Standard for BreakfastDoubletree 2010 Breakfast Standards | 2Warm. Comfortable. Friendly. Welcome to Doubletree Breakfast. Welcome to Doubletree Breakfast. We all know, breakfast is the most important meal of the day. Breakfast is also often the only meal our guests experience at o
2、ur hotel. The following standards outline minimum requirements to ensure the most important meal of the day is an experience to remember.The standards in the following pages address minimum requirements for food offerings on the buffet, service standards, equipment and display standards, and signage
3、 standards. The minimum standards are mandatory, but are not meant to take away from the unique characteristics of each property and the local and regional preferences. They should serve as a guideline to ensure your hotel provides the same quality and consistency expected by our guests.Doubletree B
4、reakfast will continue to differentiate us from our competition. The key differentiators of Doubletree Breakfast:?our guests can choose from a wide variety of food options on the buffet; including cooked to order, local favorites, and healthy options.?Doubletree Breakfast Mug, to our warm and friend
5、ly greeting, our guests will feel welcome and special.? on the table. Checks will be presented before our guest requests them. Food to Go will be welcome.Thank you for your support of this important initiative and Welcome to Doubletree Breakfast.BreakfastDoubletree 2010 Breakfast Standards | 3The We
6、lcomeIn many cases, the Restaurant Greeting is our first opportunity to “start the day out right” for our guests.During peak hours, a dedicated host/hostess must be available.?arrival with eye contact, a genuine smile, and a friendly “Good Morning, welcome to the (name of your restaurant).”?guest(s)
7、 name(s).?offering assistance with coats, luggage, assisting with chairs, ?quiet areas of the restaurant for meetings, etc.?the buffet and the great variety of food items and the specialties of the day.? your table followed by your choice of hot beverage.”? to meal service. ? ? coffee or tea. Hot be
8、verages will be served within four (4) minutes of taking the order.? ? variety of food offerings and local specialty items available.? tables prior to breakfast.?Doubletree 2010 Breakfast Standards | 4Hot Beverage Service? order being taken.? ? should be left behind so guests can pour their refills.
9、 Coffee pots should always be preheated with hot water.? preferred, and the tea should be served in a china pot.Table Service?offerings by asking; “Did you find everything you would like on the buffet?” “Is there anything else I may provide for you?”?be informed of the approximate time for preparati
10、on and delivery. ?within two (2) minutes of the food being served.?for needed refill. ?check be placed on the table prior to completion of the meal with an explanation of how to handle the charges.Thank you and Invitation to Return? the hotel.? to return, such as “thank you and have a great day, we
11、hope to see you back soon!”?Doubletree 2010 Breakfast Standards | 5The Buffet?Management Team to decide who “owns” the buffet.?follow food safety standards as outlined in the Hilton Food Hygiene Manual.?during the entire meal period.? and offer great variety. The culinary team should always ? displa
12、ys and presentations.? be allowed to run out.?the opening of the buffet.?Labels and the appropriate Doubletree Breakfast Banner. Signage should identify the food stations.?glassware throughout the entire meal period. For sanitation purposes, a sign should be present informing guests to use a new pla
13、te each time they return to the buffet (check local ordinances for proper verbiage and requirements).?changed regularly and consistently.?forecasted breakfast covers are 50 or below), the hotel may choose to offer the full continental or cold portion of the buffet, and prepare the hot ? to include t
14、he following: Hot Surfaces For guests with food allergies or specific dietary requirements who may require to know more about the ingredients used, please ask the manager.Doubletree Breakfast Checklist Minimum Standard? (Minimum 5)? ? ?(Minimum 2) Bacon (Minimum 18/22 per lb. count)?(Minimum 1 oz.),
15、 Ham, Local Favorites.? ? ?Bread Pudding, Local Favorites.Appropriate condiments; Maple flavored syrup (required with Pancakes, French Toast and Waffles) *Dietetic syrup must be available upon request. Ketchup, Tabasco, Mustard, HP Sauce, Regional/Local Favorites ? (Minimum 2)? ? ?Note: Flavored and
16、 Lactose Free (i.e. soy milk) should be available upon request.Yogurt (Minimum 2)Minimum 4 oz., Branded, Low Fat recommended? ? ?(Optional based on market)? ?Local Favorites? ? ?Local Favorites? ?Cucumber and Horseradish Sauce? with Uniformed Chef (Recommended)? ? ?Note: Egg substitute (i.e. Egg Bea
17、ters) and Egg Whites must be available.Note: If an action station is unavailable, you must make available eggs cooked-to-order and omelets through the server and at no additional cost.Doubletree 2010 Breakfast Standards | 6? (Minimum 4) ? Choice of two (2) additional fruit juices; and one (1) vegeta
18、ble juice.? ?(Minimum 3) ? ? ? ? ? ? ? ? ? ? ? ? ? ? Watermelon, Local In Season Favorites.?(Minimum 3)? ? ? ? *Note Displayed for easy grab and go.?(Minimum 2)?Prunes.? (Minimum 5 Cold and 1 Hot Cereal)? ? ? ?Munch Crunch)? ? ? ? butter, raisins, brown sugar. ? (Minimum 9)? ?(Minimum 2; one must be
19、 low fat)? Local Favorites. ? ?(Minimum 1)? Cheese and Fruit Danish; Sliced Fruit Breads; Cinnamon Rolls; Scones; Coffee Cake; Croissants; Local Favorites.? ?(Minimum 1)? ?(Minimum 2, ? ? ? ?(Minimum 3)? ?Wheat or Multigrain ? ? ?White ? ? ? *Toaster and appropriate condiments to include: Sealed por
20、tion butter, assorted fruit jams (Minimum of 2, 1 must be a diet or low sugar red fruit jam), cream cheese, trans-fat free margarine, and honey. Peanut butter must be available upon request.?Buffet?buffet, the buffet tables must be of restaurant service quality with the appropriate food serving surf
21、aces. Draped and skirted banquet tables are not accepted.?must be carefully considered.?Table Setup minimum standards? ? ? ?napkin? ? ? ? ? ?Minimum Food Standards? ?Yogurt? ?SignageWarm, bright inviting signage is a key element of the Doubletree Breakfast. ?message is required for all hotels. This
22、should be placed at the entrance to the restaurant.?Individual Item Signs are required for all hot entrees, the hot oatmeal or grits, and the warm syrup. ?optional based on the items on your buffet and the space available. We encourage hotels to ? Hot Surfaces For guests with food allergies or speci
23、fic dietary requirements who may require to know more about the ingredients used, please ask the manager. ?We have developed an easy to use equipment ordering website. The website features the ? ?are required. ?required. ?feature an upgraded coffee service such as “We proudly brew”. The items identi
24、fied in this section of the website should be strongly considered for use on morning banquet breaks also. ?In all cases, local health ordinances must be adhered to when deciding on all equipment; ?For those hotels needing additional assistance and recommendations on induction chafers and professional quality buffet and induction tables please contact Carl Bolte with Hilton Supply ?Breakfast?
