1、SHANGRI-LA HOTEL, STANDARD OPERATION PROCEDUREDEPARTMENT:HOUSEKEEPINGJOB TITLE: 服务员 Guest support associate TASK NO: PA 011TASK: Stone floor scrubbing洗刷石头地面EQUIPMENT REQUIRED: Bucketwringer, “wet floor” sign, all-purpose cleaner, wet mop, wet/drypick-up machine, scrubbing machine with scrubbing pad.
2、分割水桶，指示牌万能/湿墩布/机器/刷洗垫WHAT TO DOHOW TO DOWHY1.Preparation equipment-Collect all machines mop andSo that the job can be done in a准备设备“Wet floor”sign.Systematic and efficient way.-Prepare a bucket of diluted all 细致有效的完成工作 purpose cleaner in hot water.准备机器，墩布，指示牌水桶2.Prepare the area-Place “Wet floor” si
3、gn and block Express the high sign of care and准备区域 the area with divider stands.Concern for guest抯 safety-Dust mop the floor start from the高度重视客人的安全 far ends of the area.摆放指示牌分割区域/从里向外清洁区域-Move existing furniture at area involved.移走现有的家具3.Scrub the floor-Pour the diluted all purposeEnsure efficient
4、work practices 刷洗地面 cleaner into the water tank ofwhich will lead to delight guest. scrubber.保证有效的工作另客人满意将冲淡的万能放入水箱-Adjust the lever of the scrubbing machine handle to your comfort.调整机器使自己方便-Applying the solution by pulling the chemical release handle on the water tank while you are scrubbing the floor.刷洗的同时拔起药液管-Scrubbing the floor area by area.一个区域一个区域的刷PREPARED BY: EHAPPROVED BY: DESIGNATIONSIGNATURE/DATEDESIGNATIONSIGNATURE/DATEPage 1 of 2
