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凯捷—平衡计分卡—Balanced Scorecard - A Complete Solution Set.doc

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1、Balanced Scorecard - A Complete Solution SetLeading organizations worldwide use Robert S. Kaplan and David P. Nortons Balanced Scorecard methodology to turn strategy into action. Capgemini has a wealth of experience in helping clients in Balanced Scorecard implementations. This solution set aims to

2、put together all information that you would need for a Balanced Scorecard engagement at your fingertips. THOUGHT LEADERSHIP DOCUMENTS An Introduction to Balanced SocrecardBorrowed from Gemini Consulting, this document provides an excellent overview and introduction to the Balanced Scorecard concept.

3、 The document describes the scorecard, the value it can add, how to use and implement it, and gives examples of scorecards and comments on those examples. 2002 - PoV - Balanced ScoreCardBalanced ScoreCard Point of view describing : What is a balanced scorecard Why implement a balanced scorecard Less

4、ons learned and pitfalls to avoid when implementing a balanced scorecard Different examples of balanced scorecard CGEY experiences and a general approach to BSC implementation.Performance Management-BSC ConceptSales presentation for translating strategy into action through the balanced scorecard con

5、ceptREFERENCES, DELIVERABLES & PROPOSALS Following are a few of the examples of Capgemini experience in Balanced Scorecard. You will find more examples on K!New. Westpac - Balanced Scorecard Presentation Balanced Scorecard Example from Farmland Balanced Scorecard Prototype Documentation (Commonwealt

6、h Bank of Australia) PGGM Balanced Scorecard KPN Retail - Balanced Scorecard & Steering control Balanced ScoreCard: Integration of Business and IT (Dutch) CE: Balanced Scorecard References Barclays - Implementing an IT Balanced Scorecard Case Study_Performance Management_Health_MRA UTAB, The Balance

7、d Scorecard Project 2002/2003 : Uddeholm Tooling AB : Proposal EXTERNAL RESEARCH The Balanced Scorecard Series from ForresterHere is a collection of 15 Balanced Scorecard reports from Forrester throughout 2004, 2003 and 2002. A Balanced Scorecard Report Collection from Harvard Business ReviewExterna

8、l Websites Balanced Scorecard Practitioner Portal, Balanced Scorecard Collaborative, Balanced Scorecard Institute, www.balancedscorecard.org How to Use the Balanced Scorecard, http:/ INTELLIGENCE ON BSC Balanced Scorecard - Top Management Tools from Bain & Co.A CIOs View Of The Balanced Scorecard, from Booz Allen HamiltonIf you have any information to contribute, please send an email to Nikhil Gokhale.

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