1、HYATT REGENCY DONGGUANFRONT OFFICE OPERATIONS MANUALGENERAL POLICIES & PROCEDURESPolicy Name:Remittance for Safe DropEffective Date:01 Jun 2006Revised Date:NilApplicable :All StaffForms to use:Remittance logRefers to :NilPurposeThe purpose of this policy is to ensure that all revenues collected by t
2、he staff is correctly recorded and properly dropped into the safe at the end of every shift.PolicyIt is the policy of Hyatt Regency Dongguan that all Cashiers must remit the shifts revenues into the safety box. Procedure1. Upon closing shift and after consolidating the cashiers report, the GSO Front
3、 Office must use a Remittance Envelope to remit the days taking.2. Remittance must be written clearly and neatly on the Remittance envelope detailing type and denomination of currency to be remitted. Collection of cheques must be noted on the envelope.3. All Shortages and Overages for that shift mus
4、t be recorded in the remittance envelope and immediately reported to the shift Team Leader and the Assistant Manager for assistance. Should there be an overage, the revenues collected will be more than in the cashiers report and remitted. However, if there is a shortage, the cashiers float will be l
5、ess than the amount that was original started. The difference must be written on a Due Back Slip with the cashier signature.4. Credit cards charge forms must be remitted in the credit card remittance envelope. All charge forms must be tabulated and tally with the cashiers report prior to remittance.Prepared byJames FanDate01 Jun 2006Approved byDate Page 2
