1、imited or no back-end system integration, is powered by preset menus and conversational flows to drive efficiencies. Examples include: Proactive customer service Simple questions and answers Low-complexity workflows Moderate to advanced implementation, with back-end system integration, that is power
2、ed by advanced algorithms to provide an enhanced customer experience. Examples include: Contextualized and personalized responses Self-service automation Inquiry responses and timely status updatesComplex implementation, with a wide breadth of integration, that is powered by AI and machine learning
3、to more effectively address changing business needs. Examples include: Automated decision making Complex inquiries and transactions Seamless customer experience9Customer experience of the future |As a technology, IVAs are relatively easy to script and implement, though many fail because companies do
4、 not have a robust implementation strategy, assigned management for ongoing maintenance and conversational improvement, or a designed digital experience across platforms. Companies also face unique challenges based on the constraints of their legacy infrastructure and existing technical ecosystems.T
5、hus, the question of where and how to release IVAs may be somewhat complicated. A strategic approach with distinct prioritization, planning and implementation phases can help insurers navigate a range of challenges and realize the full value proposition of IVAs.Business case development: This phase
6、includes thorough research and data analysis to identify economic value, prioritize use case opportunities and ensure alignment with the companys overall business strategy. Planning: Critical steps during this phase include sketching IVA blueprints and communication flow designs, creating customer e
7、xperience maps, initiating the vendor selection process and preparing the technical architecture for system integration.Implementation: The implementation phase includes the actual development and launch of the IVAs, thorough user acceptance testing and final iterations and integrations. Post-launch
8、, insurers should track adoption to identify areas for enhancement and opportunities to increase usage.Defining the opportunityTo determine the optimal areas to introduce IVAs in the insurance value chain, carriers should conduct a thorough opportunity assessment. This assessment will analyze busine
9、ss use cases across key domains. In assessing the best use cases, insurers should assess a range of criteria, including: Complexity and frequency of inquiries IVAs could manage Customer segments involved Economic impact and business urgency Security, integration and technical infrastructure requirem
10、ents Implementation costsEvaluating these factors will help insurers understand the overall value proposition for deploying IVAs, as well as the fastest and most direct paths to return on their investments. Again, the t包括项目立项审批、实施监督、效果评价、成果奖励等方面的技术创新管理机制。未来,在保持健康、稳定、快速、持续发展的同时,公司以“和谐发展”为目标,践行社会责任,秉承
11、“责任、公平、开放、求实”的企业责任,服务全国。公司引进世界领先的技术,汇聚跨国高科技人才以确保公司产业的稳定发展和保持长期的竞争优势。二、公司经济效益分析上一年度,xxx投资公司实现营业收入24924.23万元,同比增长18.80%(3944.35万元)。其中,主营业业务太空漫步机生产及销售收入为20643.97万元,占营业总收入的82.83%。实施方案及投资分析源优势,实施项目形成规模经济,可为企业增创效益,同时,可以带动相关产业的迅速发展;项目达产后对发展当地经济、增加财政收入、引领相关产业发展和解决劳动力就业等方面将起到积极的推动作用。当今世界,和平与发展仍是时代主题;破解世界性难题还
12、需加强国际合作;经济全球化大势不会逆转;新一轮科技革命和产业变革蓬勃兴起;随着我国不断扩大开放,各国都希望在中国寻找更多发展机遇,这些因素有力支撑了有关“重要战略机遇期”的判断。当前形势是长期和短期、内部和外部等因素共同作用的结果。必须保持清醒头脑,坚持从实际出发,辩证看待形势变化。我国发展仍处于应当大有作为也能够大有作为的重要战略机遇期,完全有条件、有能力、有信心实现经济高质量发展。二、必要性分析1、从长期视角来看,全球性的经济发展面临着新矛盾和新挑战,从本质角度来讲,经济发展是一项长期任务,所以针对这样一种现象,要采用新常态的经济发展逻辑。新常态所示经济发展台阶需要正确的指引,新常态作为一种新方式,在经济发展中的应用要极为重视。2、经过40年的上下求索、锐意进取、持续开放,中国实践为世界提供了一条重要启示一个国家、一个民族要振兴,就必须在历史前进的逻辑中前进、在时代发展的潮流中发展。这个历史的大逻辑、时代的大潮流,就是坚持和平合作,追求共赢、多赢;就是推动开放融通,促进共同繁荣;就是勇于变革创新,不被历史淘汰。顺应这个大逻辑、大潮流,40年制造业发展的重要力量。近年来,受多重因素影响,制造业民间投