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希尔顿Hilton国际酒店培训技能培训师 Session 1 - Learning & Training workbook.doc

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1、L E A R I N I N G & T R A I N I N G1Learning & TrainingObjectives By the end of the programme you will be able to:Understand how people learn.Analyse tasks in order to plan effective training. Plan a 4-part structure for your training session.Design and carry out effective skills training to meet sp

2、ecified needs.Coach trainees on the job to ensure they are working to the required standard.Measure the effectiveness of the training you provide.Follow-up your training when the trainee is back at work.IntroductionsPlease find out these things about your partners:Current positionHow long in that po

3、sition?Session1Course objectives 2What he/she would like to be doing in 3 years time?The last thing he/she learned (home or work)Any questions or concerns about the course.Your role in skills trainingWhat does skills training mean to you?How people learnBy the end of this session you will be able to

4、:Define learning in a useful way.Identify the learning cycle.List factors that make learning effective.Identify a four-stage structure to training.List the issues to consider when planning a training session.3What is learning?The Learning ProcessStage 1. Stage 2. 4Stage 3The Memory GameWhy do our sc

5、ores improve in parts 2 and 3 of the game?What I hear, I forget.What I see, I remember.What I do, I understand.Confucius (500 BC)5Professor Phil Race, 19946Planning your trainingDemonstrationWhat did I do at the beginning of the session?What did I do to breakdown the training session?7What did I do to check the training was effective?Why should a trainer have notes?What should the notes be like?

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