1、SHANGRI-LA HOTELS AND RESORTSPRE 2.FAMILIARIZATIONPRE 2.1 PROJECT DEPARTMENTDBO 180 - 160During the pre-opening of the Hotel, the Project Department will be one of the most important relationships for the Executive Housekeeper. Lines and scope of communication between the Executive Housekeeper and P
2、roject Management must be clarified by the General Manager at the beginning, when the Executive Housekeeper joins the HotelA good relationship with this department will help a great deal in tight situations as well as when last minute emergencies occur, and from the Project Department the Executive
3、Housekeeper will be able to draw a wealth of information related to the opening of the property.在酒店开业前，项目部将成为行政管家最重要的关系之一。 执行管家和项目管理之间的沟通渠道和范围必须由总经理在开始时明确，当执行管家加入酒店时与该部门的良好关系将在紧张的情况下以及最后一分钟的紧急情况发生时有很大帮助，并且从项目部门执行管家将能够获得与物业开业相关的大量信息。1.BLUE PRINTSIf possible the following blue prints should be obtaine
4、d from the Project Managera.All levels of the Back of the House Areasb.All levels of Front of the House Areasc.All levels of Roomsd.Large scale Blue Prints of:-Housekeeping Offices-Linen / Uniform Rooms-Housekeeping Stores/Pantries-Laundry-Floor Pantries-Restaurants and Bars-Lobby(s)-Ballroom-Functi
5、on Rooms-Toilets-All Room Types and Suitese.Interior swatches on charts of all the above, if available.f.Manufacturers recommendations on handling a care of fabrics, wall and floor finishes.1.蓝图如果可能，应从项目经理处获得以下蓝图a.房屋后方各层区域b.房屋前方各层区域c.所有级别的客房d.大规模蓝图：-家政办公室-床单/制服室- 家政商店/茶水间- 洗衣服务-地板茶水间-餐厅和酒吧-大堂-宴会厅-多功能厅-厕所- 所有房型和套房e.上述所有图表上的内部色板（如果可用）。f.制造商关于处理织物，墙壁和地板饰面的建议。HOUSEKEEPING PRE-OPENING GUIDE09/02PAGE 2 OF 2( ROOMS DIVISION )
