1、SHANGRI-LA HOTELS AND RESORTSPRE 4.2.LOCAL HOUSEKEEPING POLICIES AND PROCEDURESPRE 4.2.18ROOM HISTORY RECORDThe best time to open the Room History record for any hotel is during the pre-opening period.The Room History record can be either set up in the form of a filing system, one file per room, or
2、in the form of stock cards filed in a cardex system, one card per room or in a computer filing system. The Room History will be updated by the Executive Housekeeper, her Assistant or the Secretary.The Room History record, when well maintained, assists in:a.Future renovationb.Budgeting & Ordering Rep
3、lacementc.Status of roomd.Guest room inventoryThis record should be maintained for all F&B Outlets and Public Areas.1.Obtain informationa.Interior Decorator:-Room Presentation Charts-Fabric swatches and information on construction and care-Carpet swatches and information on construction-Photographs
4、of furniture and fixtures-Brand and supplier of above-Supplier to furnish care and handling procedures of all floor and wall finishesb.Project Manager:Can assist in obtaining the required information2.Decide on your preferred record systemHOUSEKEEPING PRE-OPENING GUIDE09/02PAGE 2 OF 2( ROOMS DIVISION )
