1、SHANGRI-LA HOTELS AND RESORTSPRE 4.ADMINISTRATIONPRE 4.2 LOCAL HOUSEKEEPING POLICIES AND PROCEDURESDBO 150 - 90The Policies and Procedures listed below are mentioned in the Rooms Division manual. They are as follows:PRE 4.2.1Lost and FoundPRE 4.2.2Guest Luggage StoragePRE 4.2.3Baby Sitting PolicyPRE
2、 4.2.4MinibarPRE 4.2.5Key ControlPRE 4.2.6Pagers ControlPRE 4.2.7Guest Request ItemsPRE 4.2.8Signing In/OutPRE 4.2.9Swimming Pool TowelsPRE 4.2.10Parcel PassesPRE 4.2.11Sewing PolicyPRE 4.2.12Shoe PolishPRE 4.2.13Loss/Breakage/Damage/Spoilage ReportPRE 4.2.14Work SchedulePRE 4.2.15Scheduling of Service Associates/Leaders - RoomsPRE 4.2.16Scheduling of Service Associates/Leaders - Public AreasPRE 4.2.17Housekeeping FormsPRE 4.2.18Room History RecordHOUSEKEEPING PRE-OPENING GUIDE09/02PAGE 1 OF 1( ROOMS DIVISION )