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Shangri-La香格里拉酒店客房操作程序SOP 02.02.docx

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1、SHANGRI-LA HOTELS AND RESORTSPRE 2.FAMILIARIZATIONPRE 2.2 HOUSEKEEPING BACK OF THE HOUSE AREASWith the Blue Prints and the enlargements, proceed to the areas and inspect the entire outline against the drawings.Visualize this Department in operation and ask yourself questions like:1.Is the proposed l

2、ayout feasible for your daily operation?2.Do the Housekeeping offices have windows to observe the operation?3.Are pillars obstructing the work flow, and are they a reason to change the layout?4.Are power plugs and computer terminal outlets at the proper place or need re-routing?5.Does the Tailor sec

3、tion have sufficient power outlets, lockable storage space and lights?6.Do some doors require ramps for easy trolley movement?7.Is the proposed layout for the Millwork serving the required purpose?All required and proposed changes are to be discussed with the General Manager and he will in turn disc

4、uss them with the Project Department.Please keep in mind, not all your ideas and requests can be entertained. Creative improvisation is then required. 使用蓝图和放大,进入区域并根据图纸检查整个轮廓。想象一下这个部门在运作,问自己一些问题,比如:1.建议的布局是否适合您的日常运营?2.客房部是否有窗户来观察操作?3.支柱是否阻碍了工作流程,它们是否是改变布局的理由?4.电源插头和电脑端子插座是否在适当的位置或需要重新布线?5.裁缝部分是否有足够的电源插座,可锁定的存储空间和灯?6.有些门需要坡道才能方便手推车移动吗?7.木制品的拟议布局是否符合要求的目的?所有必要和提议的变更都将与总经理讨论,然后他将与项目部讨论。请记住,并非所有想法和要求都可以被接受。 然后需要创造性的即兴创作。HOUSEKEEPING PRE-OPENING GUIDE09/02PAGE 2 OF 2( ROOMS DIVISION )

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