1、SHANGRI-LA HOTELS AND RESORTSPRE 6.HOUSEKEEPING BACK OF THE HOUSE AREAS ORGANIZATIONPRE 6.4ORDER TAKER AREASThe working area allocated for the Order Taker must be visible from the Executive Housekeepers office.Adequate place on the working table must be provided for the computer, telephone system, w
2、riting of logs and necessary reference materials.The Order Taker area should have:-Whyte Board-Filing Cabinet-Large Working Table with Chair(s)-Notice Board or Cardex System for Maintenance Order Trace System-Computer Terminal-Telephone-Possibly to have the Pager storage rack close by.Sufficient sta
3、ndard office supplies and others like:-Lost & Found Book-Guest Call Book-Maintenance Requests-Baby Sitting Request Forms-Pagers Control Sheet-Key Control Log Book-Employee Attendance Book / Record-Log for Guest Request Items-Log for Loss / Breakage / Damage and SpoilageHOUSEKEEPING PRE-OPENING GUIDE09/02PAGE 1 OF 1( ROOMS DIVISION )
